Collection Referral

Payment Arrangements and Disputes Contact

Students with unpaid balances as of the close of the semester are encouraged to contact the Cashiers Office to discuss acceptable payment arrangements or if there is a dispute over the validity of the debt to determine if the matter can be resolved before referral to a collection agency.

Referral for Collection

Unpaid account balances remaining at the close of the semester are subject to referral for collection to Minnesota Department of Revenue, as outlined within Minnesota State Procedure 7.6.2 and required by Minnesota Statute MS 16D.04 subd. 2.

Collection Fees

If a student account is referred to the Minnesota Department of Revenue, collection fees will be added to your account as allowable under Minnesota Statue, section 16D.11. Collection agencies are authorized by Minnesota law to take the following actions to collect your debt.

• File liens against property.
• Issue levies against assets, such as wages and bank accounts.
• Offset eligible:
  • Minnesota and Wisconsin state tax refunds
  • Minnesota payments and federal non-tax payments
  • Lottery winnings
• Subpoena financial, personal, and business records.
• Revoke or deny renewal or transfer of business and professional licenses.
• Access non-public government data.
• Obtain legal judgments against debtors.
• Report to a credit bureau.
• Refer debt to private collection agencies.

Enrollment and Transcript Consequences

If a student account is referred to a collection agency, the student is not eligible to enroll in a future semester at Minnesota State University, Mankato until the debt is fully satisfied including all collection fees. The holds restricting these privileges are coordinated through the University Cashiers.