Henissa Charles, Hall Director: Crawford A/B Halls

Masters of Science in College Student Personnel: Student Affairs from Western Illinois University

Bachelors of Science in International Business and Tourism & Hospitality Management from St. George's University 

Special Programs Coordinator (Graduate Assistant) for New Student and Family Programs Office at Western Illinois University 

Student Conduct Board Member at Western Illinois University 

Summer Housing and Conferences Intern at Portland State University 

I enjoy being able to connect with students from around the world, learning about their cultures, and discovering what inspired them to become Mavericks. I also appreciate the vibrant campus life. There is always something happening and something for everyone to get involved in.

I am passionate about supporting international students in successfully integrating into their new living and learning environments. My primary focus is examining the challenges they face and the contributing factors to propose effective solutions. I presented at the NASPA 2025 conference and am currently working on publishing several research articles and contributing to a book chapter. In addition, I am interested in researching how to best support students from rural backgrounds. I look forward to continuing my professional growth by attending and presenting at more conferences.

I enjoy spending time in nature and feel especially energized when near water, whether it’s a lake, pond, river, or beach. I also enjoy traveling and exploring new places.