Explore our growing catalog of certificate programs offered in partnership with Zschool! These non-credit offerings are designed to provide forward-thinking, professional training to meet evolving corporate and community demands. Give yourself a competitive edge by enrolling in innovative programs led by industry professionals.
Learn how to align customer experience with business goals, leverage data and AI to innovate, drive insights, and lead customer-focused transformation across your organization.
The CX 2.0 Certificate Program is an advanced course tailored to boost your expertise in Customer Experience (CX). This course expands upon the concepts and skills you learned during the prerequisite course, The Customer Experience Certificate Program.
Gain practical strategies for de-escalation, connecting individuals to critical resources, and fostering stronger community partnerships.
Learn to de-escalate crises, connect individuals to needed resources, and minimize risks to both you and the community.
Break down the implications of artificial intelligence (AI), including its role in the job market and the capabilities and challenges to expect. Learn to navigate the risks and rewards of implementing AI at your organization.
Learn to navigate the nuances of thought leadership, barrier destruction and organizational influence. This program serves as a platform for women to engage and uplift each other by inspiring positive change.
Visit our FAQ page to explore questions we get asked most often about these programs.