Video and Media Production

IT Solutions Media Development can help you think through your media production needs and strategise about how you'll use media to further your departments' goals.

IT Solutions Video is your convenient on campus video and media production partner for live streaming and televising events, Recording and producing interviews, colloquiums, training videos and marketing pieces for your department. 

We are your strategic partner for media consulting, using media strategically for instruction, marketing and realizing your department's goals.

Service Categories

Service Details

Services Included
Upon request for services, we will meet with you to determine your needs and will provide a customized estimate for your project. So that we can adequately plan for your event, requests should be made two weeks prior to the event or start of production.
Customers
Faculty, Staff, and Recognized Student Organizations
Service Locations
All Campus Locations
Standard Maintenance Windows
N/A
Service Level Agreement: MNSU - Consulting

Consulting Service Level Agreement:

Response and resolution times for services are determined by the priority your request is given when it is received. This priority is determined by considering the scope, visibility, and operational impact of your request along with the urgency.

  • Normal Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 15 business days
  • Important Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 10 business days
  • Critical Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 7 business days

Share this: