Printing

IT supported services for printing on campus include the following:

  • Printing for Students (MavPRINT)
  • Printing for Employees
  • 3d Printing

 

Service Categories

Service Details

Services Included
Charges do apply to student printing and 3D printing services.
Customers
Faculty, Staff, Students
Service Locations
Mankato and Edina Campus
Standard Maintenance Windows
Sunday 5am to 10am
Service Level Agreement: MNSU - Standard

Standard Service Level Agreement:
Response and resolution times for services are determined by the priority your request is given when it is received. This priority is determined by considering the scope, visibility, and operational impact of your request along with the urgency.

  • Normal Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 5 business days
  • Important Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 3 business days
  • Critical Priority:
    • Time to Initial Response - 4 hours
    • Time to Resolution - 1 business day

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