Link Shortening

URL shortening provides the campus community the ability to shorten web addresses while retaining the Minnesota State Mankato brand. This service is accessible online at https://link.mnsu.edu/ 

 

Service Categories

Service Details

Customers
Faculty, Staff and Students of MNSU
Service Locations
All Campus Locations
Service Level Agreement: MNSU - Standard

Standard Service Level Agreement:
Response and resolution times for services are determined by the priority your request is given when it is received. This priority is determined by considering the scope, visibility, and operational impact of your request along with the urgency.

  • Normal Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 5 business days
  • Important Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 3 business days
  • Critical Priority:
    • Time to Initial Response - 4 hours
    • Time to Resolution - 1 business day

Share this: