eCommerce Event Registration

IT Solutions offers an event registration system to qualified customers.

Service Categories

Service Details

Customers
University Employees and RSOs who meet dependency noted in category description below.
Service Locations
All Campus Locations
Standard Maintenance Windows
NA
Service Level Agreement: MNSU - Standard

Standard Service Level Agreement:
Response and resolution times for services are determined by the priority your request is given when it is received. This priority is determined by considering the scope, visibility, and operational impact of your request along with the urgency.

  • Normal Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 5 business days
  • Important Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 3 business days
  • Critical Priority:
    • Time to Initial Response - 4 hours
    • Time to Resolution - 1 business day

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