Audience Response System

This service allows audience members to participate by submitting feedback with the use of a web browser on any computing device or through text messaging using a cell phone.

Service Categories

Service Details

Customers
All Minnesota State Mankato faculty, staff and students are eligible to create accounts in the system. The faculty are able to create large polls for the classroom and students are able to use the system for small polls and to respond to the faculty.
Service Locations
All Campus Locations
Service Level Agreement: MNSU - Standard

Standard Service Level Agreement:
Response and resolution times for services are determined by the priority your request is given when it is received. This priority is determined by considering the scope, visibility, and operational impact of your request along with the urgency.

  • Normal Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 5 business days
  • Important Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 3 business days
  • Critical Priority:
    • Time to Initial Response - 4 hours
    • Time to Resolution - 1 business day

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