Asset Management

Manage the life cycle of University owned technology assets from purchase through retirement. Ensuring secure destruction of University data residing on University owned assets.

Surplus computer management: manage surplus computer assets, ensuring secure data destruction when appropriate and managing the reallocation and tracking of computer assets. Pick up of surplus computer assets when requested.

The technology surplus service is the official University method for securely disposing/redistributing State assets that are electronic storage devices. Examples: computers desktops, laptops, tablets and external hard drives.

Service Categories

Service Details

Customers
All Minnesota State Mankato faculty and staff are eligible to request this service.
Service Locations
Minnesota State University, Mankato Campus Minnesota State University at Edina
Service Level Agreement: MNSU - Standard

Standard Service Level Agreement:
Response and resolution times for services are determined by the priority your request is given when it is received. This priority is determined by considering the scope, visibility, and operational impact of your request along with the urgency.

  • Normal Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 5 business days
  • Important Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 3 business days
  • Critical Priority:
    • Time to Initial Response - 4 hours
    • Time to Resolution - 1 business day

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