Application/Software Development

Application development is the creation of software applications that support administrative offices in carrying out Minnesota State University, Mankato's mission to support process improvement and student success. Examples range from financial aid award notifications to the Curriculum Design System.   Please allow adequate lead time for a detailed consultation with our Solutions Architects and Application Developers to establish your business requirements for the project. Large projects may take a full year to complete.   The delivery parameters for this service will vary depending on each customer's unique goal. Consequently, the time to complete the project steps will be the sum of the discovery, research, design, development and testing phases.

Service Categories

Service Details

Optional Services
Online orientation customers will incur an annual hosting cost of $3,000.00. Additionally, an annual support and maintenance cost will also be assessed based on a percentage of the implementation project cost.
Customers
University Departments and (for Online Orientation) MinnState Institutions
Service Locations
All Campus Locations
Standard Maintenance Windows
Negotiated with customers as needed.
Service Level Agreement: MNSU - Consulting
Consulting Service Level Agreement: Response and resolution times for services are determined by the priority your request is given when it is received. This priority is determined by considering the scope, visibility, and operational impact of your request along with the urgency. Normal Priority: Time to Initial Response - 1 business day Time to Resolution - 15 business days Important Priority: Time to Initial Response - 1 business day Time to Resolution - 10 business days Critical Priority: Time to Initial Response - 1 business day Time to Resolution - 7 business days

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