New Request Help Widget in D2L Brightspace in 2021

September 10, 2020 |

Staring Spring 2021 semester a new widget is available to faculty. Find helpful resources quickly and easily - all without leaving D2L Brightspace!

Request Help Resource.png

Access

Users with the role of faculty/employee in their Office 365 account can access and use this widget.

location

The Request Help widget is located in two places in D2L Brightspace: 

  • The homepage below the My Courses and Resources widgets. 
  • Starting Spring 2021, find the widget in every course offering along the right side of the Course Home, below the calendar widget.

Features

  • Search and access self-paced support articles from within D2L Brightspace.
  • The Get Help button puts you in quick contact through the web, phone, or a message to campus and MinnState D2L Brightspace support teams.

How to use the Request Help widget

Note: You may be asked to sign on to your Office 365/MavMail account to access this how to article.

 

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