Video and Digital Media Production

IT Solutions is your on-campus professional partner to help you develop video and digital media content for your communications, instructional, and promotional needs. We can assist you in developing successful strategies to reach and engage your audience. From video to audio, live streaming to broadcasting, and more, we use media to effectively help you reach your goals.

Service Categories

Service Details

Services Included
Upon request for services, we will consult with you to determine your needs and will provide a customized estimate for your project. Requests should be made two weeks or more prior to your desired start of production.
Customers
Faculty, Staff, and Recognized Student Organizations
Service Locations
All Campus Locations
Standard Maintenance Windows
N/A
Service Level Agreement: MNSU - Consulting

Consulting Service Level Agreement:

Response and resolution times for services are determined by the priority your request is given when it is received. This priority is determined by considering the scope, visibility, and operational impact of your request along with the urgency.

  • Normal Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 15 business days
  • Important Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 10 business days
  • Critical Priority:
    • Time to Initial Response - 1 business day
    • Time to Resolution - 7 business days

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