Networking
Provisioning of access to wired and wireless networks, ensuring security and appropriate authentication.Service Categories
Wireless (Wi-Fi) network access is available within all university buildings, residence halls, and outdoor spaces. Wireless access is available to all students and employees using StarID. Please refer to the table below for specifics
Audience | Network Name (SSID) | Locations |
Audience Students and employees of MSU and other eduroam participating institutions. Sponsored guest of University employees. |
eduroam (preferred wireless network) | All campus locations except for Residential Life spaces. Other participating eduroam institutions |
Students and employees of MSU | eduroam (preferred wireless network) MavNet-Encrypted |
All campus locations except for Residential Life spaces. |
Students and employees of MSU | eduroam (preferred wireless network) MavNet |
All campus locations except for Residential Life spaces. |
Guest of MSU | MavGuest | Centennial Student Union, Myers Field House, Wigley Administration Room 303, Bresnan Arena. Other locations available upon request |
Residence Communities (includes Stadium Heights) | ResNet-5G and ResNet-2G | Residence Communities |
Residence Communities (includes Stadium Heights) | ResNet-Guest | Residence Communities |
Service Details
- Customers
- Students and University Employees
- Service Locations
- Minnesota State University, Mankato and Minnesota State University at Edina, Mankato Regional Airport, Hubbard Building, Mankato Civic Center and Mankato Mayo Health System Event Center
- Service Level Agreement: MNSU - Standard
-
Standard Service Level Agreement: Response and resolution times for services are determined by the priority your request is given when it is received. This priority is determined by considering the scope, visibility, and operational impact of your request along with the urgency.
- Normal Priority:
- Time to Initial Response - 1 business day
- Time to Resolution - 5 business days
- Important Priority:
- Time to Initial Response - 1 business day
- Time to Resolution - 3 business days
- Critical Priority:
- Time to Initial Response - 4 hours
- Time to Resolution - 1 business day
- Normal Priority:
