Asset Management
Manage the life cycle of University owned technology assets from purchase through retirement. Ensuring secure destruction of University data residing on University owned assets. Surplus computer management: manage surplus computer assets, ensuring secure data destruction when appropriate and managing the reallocation and tracking of computer assets. Pick up of surplus computer assets when requested. The technology surplus service is the official University method for securely disposing/redistributing State assets that are electronic storage devices. Examples: computers desktops, laptops, tablets and external hard drives.Service Categories
Request a technology asset or peripheral that is currently in a surplus computer status for use by University employees. Request that a University owned technology asset or peripheral be placed in surplus. Equipment pick-up options are available.
Technology asset inventory and auditing of University technology assets.
Tagging, disassembling and reassembling any connecting technology hardware for administrative moves between offices and buildings.
Service Details
- Customers
- All Minnesota State Mankato faculty and staff are eligible to request this service.
- Service Locations
- Minnesota State University, Mankato Campus Minnesota State University at Edina
- Service Level Agreement: MNSU - Standard
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Standard Service Level Agreement: Response and resolution times for services are determined by the priority your request is given when it is received. This priority is determined by considering the scope, visibility, and operational impact of your request along with the urgency.
- Normal Priority:
- Time to Initial Response - 1 business day
- Time to Resolution - 5 business days
- Important Priority:
- Time to Initial Response - 1 business day
- Time to Resolution - 3 business days
- Critical Priority:
- Time to Initial Response - 4 hours
- Time to Resolution - 1 business day
- Normal Priority:
