Submit a Ticket to IT Solutions
If you need IT assistance, please follow the steps below to submit a ticket. Once you have submitted the form, you will receive a confirmation email and one of our analysts can help you during our business hours.
You can also submit your ticket via phone, email, or in-person if you prefer.
- FlexSync Classroom Technology: Report an issue or submit feedback on FlexSync
- Self-help: Explore online articles
- Phone: 507-389-6654
- Email: firstname.lastname@example.org
- Chat with us: Launch online chat
- Face-to-face through Zoom: Launch Zoom
- Hours: Monday - Saturday, 10:00 a.m. - 2:00 p.m.
- Walk-in support at the IT Solutions Center
- Location: Wissink Hall 121
- Regular hours: Monday - Thursday, 7:30 a.m. - 10:00 p.m. and Friday, 7:30 a.m. to 6:00 p.m. during the academic year
- NEW! Walk-in support at the IT Solutions Center in the CSU
- Location: CSU 13 (lower level, Centennial Student Union)
- Regular hours: Monday - Friday, 10:00 a.m. - 4:00 p.m. during the academic year
- Visit our Live Help Kiosks
- Locations: First floor of the Wigley Administration Building and the Memorial Library
- Regular Hours: Monday - Friday, 10:00 a.m. - 4:00 p.m.