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ImageNow: Report an Issue With an ImageNow eForm

1. Complete eForm Incendent form to report an issue.

Classroom Smartboard

Verify you have the Smartboard Application on your computer. Verify you have plugged in a USB cord found in the classroom. Orient Smartboard. On the Smartboard pen ledge press two buttons until red crosses appear on screen OR On the Smartboard pen ...

Laptop not projecting (Windows)

Verify you have selected one display cord. Plug one cord into your computer. Unplug and replace this cord into the corresponding port . Verify both dongle (circumstantial) and display cord are sitting in a straight position. Then: Press the window...

MavPRINT Locations

MavPRINT Student Printers are conveniently available throughout campus in the following locations:   Memorial Library - each floor including the basement in the corridor and by the Educational Resource Center Armstrong Hall - 1st and 2nd floor hallw...

Residence Hall Device Registration

In order to register your device, you will need to have your device's MAC Address. You can find steps for common devices below. After you have this information, go to https://packetfence1.roch.mn.charter.com/device-registration to finish registration....

Getting access to Power BI in the cloud

In a web browser, navigate to mavmail.mnsu.edu.   Login using your StarID and password.   Students, Alumni and Emeriti: YourStarID@go.minnstate.edu Faculty and Staff: YourStarID@minnstate.edu       Your screen will refresh to show your email. ...

TelePresence

TelePresence is a high definition, immersive video conferencing experience that allows learners and instructors to connect across hundreds of miles as if they were in the same room. People in the remote location look life-sized, and have flawless audio...

Ordering/Upgrading Internal Computer Parts

Contact the ITS Solutions Center at 507-389-6654 or email servicedesk@mnsu.edu.  Be prepared to provide a form of payment if not using a cost center number.  Internal computer parts are purchased and installed at the Electronic Repair Shop with in th...

Polleverywhere

Poll everywhere is an application that helps you create polls, conduct surveys, and generate reports from those polls and surveys.   To learn more about the application please check https://www.polleverywhere.com/guides/presenter/getting-started  ...

Connect to your personal MavDISK on a mac

This document outlines the steps to setup MavDISK for your Mac.      Note: if you are off campus, you will need to install and use the Cisco AnyConnect VPN client found via the following link: VPN Client Installation.      Note: The following instruc...

Activate StarID With Personal E-mail Address

Navigate to https://starid.minnstate.edu/ .   After StarID activation, your credentials should be ready to use in just a few minutes. However, during times of high load at the Minnesota State System Office, it can take up to two hours or more to be a...

Adjusting D2L Discussions Reply Setting

Navigate to https://mnsu.learn.minnstate.edu/ Log in to D2L with your StarID and password. Enter your course. Click Communication and select Discussions from the drop-down menu. Click Settings. Uncheck Include original post in reply. Click Save.

Issues with audio using DVD/VCR

Check the sound is turned up on the touch panel. Call x3221 for immediate assistance.

Connecting to MavNet-Encrypted Wireless (Wi-Fi) with Android

To connect to MavNet-Encrypted Wireless (Wi-Fi) on an Android device, please follow these steps: Navigate to your phone's Settings page. Ensure your Wi-Fi is turned on. Tap Connections, then tap Wi-Fi to access Wi-Fi settings. Select MavNet-Encrypt...

Change colors in ImageNow

Follow these steps to change the background to white and the font to black: Open the document within the ImageNow Viewer. Click View. Click Invert. Press F11.