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What is Multi-factor Authentication?

Multi-Factor Authentication On June 1, 2020, you'll have the optional ability to enable multi-factor authentication on your Microsoft Office 365 account! What is Multi-Factor Authentication? Multi-factor authentication is a security method which r...

Encrypt and password protect an Office document

I have created the documentation in Word, but you can use the same steps in most of the other applications for Office 2013. Open your document and click on File.   Click on Info in the upper left corner. Click on Protect Document. Select E...

Add Local Administrative Privileges on Windows Machines

You will need to call the IT Solutions Center to request temporary administrator access to your machine. Once you have been granted temporary administrator access you will be able to add yourself to a computer as a local admin. Please note that only fa...

MSU TelePresence Quick Start Guide

Cisco TelePresence enables real-time video over a distance by creating an immersive, user-friendly experience.  This guide is intended as an orientation and reference guide for basic operation of the TelePresence systems at Minnesota State Mankato. Ba...

Report Office 365 Spam

Microsoft Outlook for Windows There are two ways to report a phishing/spam email in Microsoft Outlook for Windows.   Option 1: CTRL-ALT-F Highlight the spam or phishing message in Outlook, then type CTRL-ALT-F to create a new message with the spa...

Error message: Can't upload documents to D2L Brightspace

There is a known issue with D2L Brightspace. If a document has a special character, like "/" or "\" in the title, the user will receive an error message when attempting to upload it to a course offering.   The resolution is to rename the file without...

Creating and Sharing a folder in OneDrive

Login to your MavMAIL and click the grid icon, in the upper left hand corner. Click the new button and select New folder. Enter a name for your folder. Click Save. Open your new folder and click the upload button to add files to it. To share the fo...

Instructional Design Definition and Services Offered

Instructional Design is a systematic process by which instructional experiences are designed and implemented.  The term instructional design is often interchanged with educational technology, curriculum design, instructional development, or instruction...

Remote connection to a Common Desktop using WorkMSU - Windows

These instructions are for accessing the Common Desktop via Windows. Does not require connecting to the Virtual Private Network (VPN). These instructions are applicable to faculty, staff, and student employees with rights to the applications. Please...

Linking assignments to grade items in D2L

Click the dropdown arrow next to the Assignments you want to link and select Edit. Click the Grade Item drop down menu and select a Grade Item from the list. Or, click New Grade Item to create a new grade item for the Assignments submission folder. ...

MavPRINT locations

MavPRINT Student Printers are available throughout campus in convenient locations. The following is a list of locations by printer type and building. MavPRINT stations in need of service should be reported to the maintenance provider denoted below:   ...

Connect a Zoom meeting to a HD video conferencing/Telepresence classroom

1. Navigate to https://minnstate.zoom.us/profile 2. Click Sign in. Log in with your Star ID credentials 3. On your Zoom Profile page, locate your Personal Meeting ID number. It is 10 digits long, looks like a phone number. 4. From the Cisco t...

StarID Works for Some Items, but Not Everything

Attempt to login to d2l.mnsu.edu. If this doesn't work, reset your password using knowledge article:  . If the password reset doesn't work please contact our IT Solutions Center. If this works go to the next step.   2.  Attempt to login to http:...

Troubleshooting ResLife Connectivity Issues

Double check network settings by using the Setup Guide. After completing the registration steps make sure to completely shut down your computer, unplug your device from the jack in the wall and wait 15 minutes. You can then restart the computer and re...

MoveItSecurely - Secure File Transfer

MoveItSecurely is provided centrally to all Minnesota State Colleges and Univiersities through MinnState and provides customers with the ability to send files securely between one or more individuals through the use of StarID. Technical documentation c...