Explore Support Articles

Lynda.com is now LinkedIn Learning

Lynda.com has transitioned to become LinkedIn Learning. Here are a few important points about the transition:   You will receive an email notifying you that the transition is complete and providing you with a link to our LinkedIn Learning site URL. ...

Outlook Errors Profile Removal

The following steps will guide you through removing your Outlook profile which should fix any of these errors. Click the Start Button located in the bottom left hand corner of your screen. Select Control Panel.   Choose Mail (32-bit).      Note: I...

MavAPPS Mac OS X

System Requirements Mac OS X 10.7 - and up Broadband Internet, e.g., DSL, cable. Installing MavAPPS on Mac: Navigate to MavAPPS. If you are brought to a login screen, you already have the Citrix Receiver installed.  Skip to step 16, otherwise cont...

MavPRINT Mobile Printing

How do I print from my Laptop? From a PC or Mac Laptop Login to the MavPRINT Mobile Website. Upload a Document to print. Within a few seconds you'll receive a MobilePrint Notification through MavMAIL that your document is ready to print on any MavP...

Shared Mailboxes

Web based MavMAIL (OWA) Outlook 2013 and newer (Windows) Outlook 2016 and newer (Mac) Method 1:  Direct Access Web based MavMAIL (OWA) This will let you directly access the mailbox.  This is probably the recommended way of accessing a shared mailbo...

Getting access to Power BI in the cloud

In a web browser, navigate to mavmail.mnsu.edu.   Login using your StarID and password.   Students, Alumni and Emeriti: YourStarID@go.minnstate.edu Faculty and Staff: YourStarID@minnstate.edu       Your screen will refresh to show your email. ...

Request for a Faculty/Staff Adobe CC Account

Adobe Creative Cloud Suite licenses are available on request to all faculty and staff. The full list of applications available through Adobe CC can be found here. Faculty and Staff get two activations – one for their campus owned machine and one for a ...

Bitlocker Recovery Key

If you see a prompt similar to this, please contact our Service Desk:                   Contact the IT Solution Center   The Service Desk will need the first eight characters of the Recovery Key ID   After verifying identity and device a Recove...

Change colors in ImageNow

Follow these steps to change the background to white and the font to black: Open the document within the ImageNow Viewer. Click View. Click Invert. Press F11.

Change Your Default Email Address to Your mnsu.edu Address

If your contact primary email is already set to the @mnsu.edu address you don't have to change anything. Only one email address can be selected as a primary email address. This is the email that will show as your FROM: address. All email addresses as...

MediaSpace - Create Recording

Navigate to https://mediaspace.minnstate.edu. Login using your StarID and Password. Click the Add New button. Click Kaltura Capture. This will download a recorder. Find the window entitled Kaltura Capture on your computer. Click an option on the ...

How to use MavAPPS for Windows

System Requirements Windows 10. Broadband internet, e.g., DSL, cable.  Installing MavAPPS application on Windows On the MavAPPS login page, enter your StarID and StarID password. Once you've logged in, check the checkbox, and click the Install...

Display Letter Grades in D2L Brightspace with Grade Scheme Symbol setting

To display letter grades in D2L Brightspace Grades: 1. Click on the Assessment tab in the course offering. 2. Click Grades from the menu. 3. Click Settings in upper right corner of screen. 4. Click Org Unit Display Options tab. 5. Check the Grad...

How to Connect to MavLABS

MavLABS allows you to connect to a computer in the University Labs using Remote Desktop Connection. To connect to the a specific computer related to your course follow the procedures below:   Go to the website https://www.mnsu.edu/mavlabs. This link...

Cisco Jabber Client: Requesting Access

In order to request this tool a provisioning needs to happen with our telecommunication system. In order to process the request the following information is needed.   Please note: Currently this system is being offered in a limited capacity to high ...