StarID Works for Some Items, but Not Everything

I can log into my D2L and e-services, but I can't log into vpn.mnsu.edu or MavMAIL. What can I do to fix that?

  1. Attempt to login to d2l.mnsu.edu.
    • If this doesn't work, reset your password using knowledge article: 22039.
    • If the password reset doesn't work, please contact our IT Solutions Center.
    • If this works, go to the next step.

 

2.  Attempt to login to http://mavmail.mnsu.edu.

 

3.  Attempt to login to http://vpn.mnsu.edu.

 

4.  If you cannot log into the last two URLs then your password might not be synchronized with our system. 

  • If none of the steps above worked, please contact our IT Solutions Center.

 

 

Article Id #18518
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