Report Office 365 Spam

How do I report spam? What do I do with spam emails that come into the Service Desk queue?

Microsoft Outlook for Windows

There are two ways to report a phishing/spam email in Microsoft Outlook for Windows.

 

Option 1:

CTRL-ALT-F

  1. Highlight the spam or phishing message, then type CTRL-ALT-F to create a new message with the spam or phishing message attached.
  2. Send the new message to spam@mnsu.edu.

 

Option 2:

Report Message Button:

Another feature in Microsoft Outlook for Windows is the Report Message button in the Toolbar.

  1. Highlight the spam or phishing e-mail, then click the Report Message button.
  2. Select the appropriate category for the message (Junk or Phishing).

 

 

 

Microsoft Outlook for macOS

There are two ways to report a phishing/spam email in Microsoft Outlook for macOS.

 

Option 1:

CTRL-CMD-J

  1. Highlight the spam or phishing message, then type CTRL-CMD-J to create a new message with the spam or phishing message attached.
  2. Send the new message to spam@mnsu.edu.

 

 

Option 2:

Report Message Button:

Another feature in Microsoft Outlook for macOS is the Report Message button in the Toolbar.

  1. Highlight the spam or phishing e-mail, then click the Report Message button.
  2. Select the appropriate category for the message (Junk or Phishing).

 

 

 

MavMAIL / Office 365 Outlook Web Access

  1. Click on New Message and then drag the spam/phishing email to the body of the new email.
  2. Send it to spam@mnsu.edu.

 

 

 

 

Article Id #19295
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