Multi-factor Authentication - Lost smart phone
- Sign-in to MavMAIL
- On the Approve sign in request screen, click Sign in another way
- Choose one of the other steps to Verify your identity
- Contact your cell phone carrier (Verizon, AT&T, T-Mobile, Sprint ,etc.) to notify them of the lost phone
- If you have University data stored on your smart phone, or this is a University phone, contact the IT Solutions Center to have the University data wiped from your smart phone
- Setup your additional security verification options following the steps in these help articles:
- Android (insert link for Android Setup)
- iOS (insert link for iOS Setup)
7. To change authentication method, please go here: https://account.activedirectory.windowsazure.com/Proofup.aspx
Article Id #23476
Last modified:
