Zoom - Default Account Email is Incorrect

My minnstate.zoom.us profile is showing my personal email, how do I change it? My instructor is requiring me to use my mnsu.edu email for my university zoom account, how do I change it?

 If you need to change your minnstate zoom account profile email to your mnsu.edu email address, please follow these steps:


  1. Log in to https://minnstate.zoom.us/ and click on your profile tab to verify the email address listed in your zoom profile.
  2. If it is not your desired / mnsu.edu email, navigate to https://starid.minnstate.edu/ and click the Sign in to Profile button.
  3. Sign in with your Star ID and password.
  4. Under Star ID Profile, check your Star ID Notification email. 
  5. If it is not your mnsu.edu email, click the Change StarID Notification Email box and select your mnsu.edu email.
  6. Click the Office 365 Contact tab.
  7. Click the Select New Student Contact Card Button.
  8. Select your MNSU listed in the menu.


The update process may take a few hours or overnight.  Repeat step one to verify the email has been updated in zoom once a few hours have passed.


If you also have a free zoom account that is linked to your mnsu.edu email account, you will need to follow these instructions (https://support.zoom.us/hc/en-us/articles/201362563-How-Do-I-Change-the-Email-on-My-Account-) to change your default email in that account so your https://minnstate.zoom.edu account can register your mnsu credentials.

Article Id #23551
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