Cisco Jabber Client: Individual Initial Setup

Now that I have the Cisco Jabber Client installed, how do I get signed in?

After the number has been provisioned and Jabber has been installed there are a few steps to get logged in. The steps for initializing an individual’s Jabber client for both the Mac and PC platform are below:

 

Please Note the following

  1. The instructions below are for an individual phone setup for the Jabber Client.
  2. Call center instructions can be found in the Cisco Jabber Client: Call Center Initial Setup.

 

Jabber PC Setup

  1. Launch the Cisco Jabber client, an initial login screen will appear:

 

  1. Type in your starID followed by @mnsu.edu, [starID]@mnsu.edu.
  2. Click continue.

 

  1. Throughout the process several, typically 3, Verify Certificates will appear. Click on the Show Certificate button and verify that the Issued to ends with mnsu.edu. Click the ok button and then click the accept button to continue.

 

 

 

  1. After the certificates have been added a sign in screen will appear. The starID typically is populated with whomever is logged into the machine. Enter starID and password and click sign in to continue.

 

 

  1. Note that the sign in process can take a while.
  2. After successful sign in the default screen should appear. In the lower right corner check for a Tel:[Ext] and a green computer to verify that the connection is setup.

 

 

  1. Proceed to the Cisco Jabber Client: Quick Start PC

 

Jabber Mac Setup

  1. Open the Cisco Jabber application.

  1. Type in your starID followed by @mnsu.edu, [starID]@mnsu.edu
  2. Click continue.

 

  1. Throughout the process several, typically 3, Verify Certificates will appear. Click on the show Certificate, click to expand the details tab, scroll down, and verify that the organization is Minnesota State University-Mankato.  Click continue to proceed.

  1. After the certificates have been added a sign in screen will appear. The starID typically is populated with whomever is logged into the machine. Enter starID and password and click sign in to continue.

  1. After successful sign in the default screen should appear. In the lower right corner check for a Tel:[Ext] and a green computer to verify that the connection is setup.

  1. Proceed to the Cisco Jabber Client: Quick Start Mac

 

 

 

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