Cannot login to University Laptop

Why can I not log into my domain laptop with my new password? I just had my laptop reimaged, why can I not login? I just changed my password, why can't I logon to my laptop with my new laptop? My mac still uses my old password, why?

  1. Connect an Ethernet cable to laptop.
  2. Login with your StarID and StarID password.

If that still does not work, please contact the IT Solutions Center at (507) 389-6654, or stop by the IT Solutions Center in the basement of Wissink Hall.

Article Id #18392
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