Accessing ISRS on Your University Owned Laptop/Desktop

ACCESSING ISRS ON YOUR UNIVERSITY OWNED LAPTOP/DESKTOP

These instructions presume you are accessing ISRS on a machine from which you have previously used to access ISRS on campus.

  1. Hold down the Windows key on your keyboard and type D (Win+D). This will minimize your open windows so that you will see your Desktop.
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  2. On the Desktop, double click the MN State Uniface icon (or start ISRS the way you normally would). 

TROUBLESHOOTING

  • If you are unsuccessful in starting ISRS, please first verify that your VPN is connected.

  • It can take up to five minutes after connecting to the VPN for your drives to connect automatically. Please verify in your File Explorer that your "Applications (U:)" drive is connected. You can quickly access File Explorer by holding down the Windows key and typing "E" (Win+E).
  • A red "X" through the drive icon is oftentimes resolved by clicking once on the drive icon to reconnect the drive.

If the "Applications (U:)" drive is missing, disconnecting from the VPN and reconnecting will reinitiate the connection.

Article Id #23290
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