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What is Multi-factor Authentication?

Multi-Factor Authentication On June 1, 2020, you'll have the optional ability to enable multi-factor authentication on your Microsoft Office 365 account! What is Multi-Factor Authentication? Multi-factor authentication is a security method which r...

iOS Mail App: Action Required to Access Your Email

Delete the iOS Mail account Open Settings Click on Passwords and Accounts Click on Exchange or MavMAIL     Click Delete Account (image2.png)     Follow the instructions in this article to setup the account again: https://mankato.mnsu.e...

Multi-factor Authentication FAQ - Multi-factor vs. two-factor

Although these refer to the same basic security practice, some accounts only allow you to enable a single, additional verification method. Depending on the account, this option may be called two-factor authentication (2FA) or two-step verification. Oth...

Multi-factor Authentication FAQ - Opt out

Once enrolled in multi-factor authentication, you will need to contact the IT Solutions Center to request an exception to multi-factor authentication. For your request to be evaluated, please describe the situation and why you are requesting an excepti...

Multi-factor Authentication FAQ - Additional applications

The following applications use Office 365 to authenticate users. This means that multi-factor authentication will prompt for verification when logging into these services as well. Office 365 multi-factor authentication behavior will be the same for the...

Office 365 Multi-factor Authentication Frequently Asked Questions (FAQ)

Multi-factor Authentication FAQ   If I don't have anything valuable in Office 365, why should I worry? Which email clients are compatible with Office 365 multi-factor authentication? If my laptop saves my credentials, then what is the point of mul...

Office 365 Multi-factor Authentication Compatible Email Clients

Below is a non-exhaustive list of email clients that are known to be compatible with Office 365 multi-factor authentication:   Microsoft Outlook for Windows Microsoft Outlook for macOS Microsoft Outlook for Android Microsoft Outlook for iOS Gmail...

Multi-factor Authentication FAQ - Compatible email clients

Below is a non-exhaustive list of email clients that are known to be compatible with Office 365 multi-factor authentication: Microsoft Outlook for Windows Microsoft Outlook for macOS Microsoft Outlook for Android Microsoft Outlook for iOS Gmail ap...

Multi-factor Authentication FAQ - Saved credentials

Multi-factor authentication is intended to stop people who have your password, not your laptop. If thieves have both your laptop and your StarID password, then they would be able to log in to your laptop and use it to access your Office 365 account if ...

Multi-factor Authentication FAQ - Desktop version of Microsoft Office

Once multi-factor authentication is enabled, you will use a second verification method any time you are asked for your credentials while using any component of Microsoft Office 365. Although you are not asked to sign in and verify frequently when using...

I received or bought a new iPhone. How do I setup multi-factor authentication with it?

Multi-Factor Authentication Self Enrollment for Office 365   HOW DO I ENROLL IN MULTI-FACTOR AUTHENTICATION? ****** iPhone ****** On your iPhone, navigate to the App Store.   Tap the search tab in the bottom right.   Tap "Get" on the Micros...

Multi-factor Authentication FAQ – International travel with no cell service

Install and configure the Microsoft Authenticator app on your cell phone prior to traveling Android Phones iOS, Apple iPhones   When signing into Office 365, choose sign in another way   Select Use a verification code from my mobile app   Open ...

Multi-factor Authentication FAQ - No phone for verification

Most times, you will not be required to verify your credentials from a device, browser, or Microsoft Office application (Word, Excel, PowerPoint, etc.) that you've already verified. If you log in to a new device or browser, you must verify your credent...

Multi-factor Authentication FAQ - Anything valuable in Office 365

Even though it may not be obvious, you probably do have valuable information stored in Minnesota State University, Mankato Office 365 services, including confidential email messages, attachments, and contact information in Outlook, private files in One...

Multi-factor Authentication - New Android Phone

On your Android smartphone, navigate to the Google Play Store App.   In the search bar, type “Microsoft Authenticator”. Then, click the first option shown below.   Click “Install”.  Note: You may need to enter your Google password if prompted. ...