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Warranty Help for Apple, Dell, HP, and Consumer Priority Service

Check your warranty coverage with this information. under the category of device that you have. You may also use this information if you have an ongoing repair and would like an update on the status.   Apple https://checkcoverage.apple.com/au/en/ ...

AppleCare Warranty Check

Open your web browser. Navigate to https://selfsolve.apple.com/agreementWarrantyDynamic.do You will be prompted to enter a serial number. The serial number is located on the bottom of MacBooks, and under the base of iMacs. Enter the serial number of ...

Diagnosing Apple computers

For Apple computers, open the link: https://support.apple.com/en-us/HT201257   On startup, hold down the D key on the Mac machine. Follow the guide in the link to determine if there's a detectable hardware issue with the machine.   http://support.a...

Registering CPS Accidental Damage Warranty

Log on to www.CPScentral.com. Click on the Login/Register button in the upper left hand corner, and select Register. Complete first page with your contact information. Check email address used as a login and select the link to complete registration s...

Computer not powering on - screen , lights or noise not observed

Check computer for type. Laptop. Desktop.         2. Check for laptop. Connect laptop to AC adapter. Verify laptop battery is fully charged. Dell Laptop Diagnostic and Battery Indicators     3. Check for Desktop. Verify electricity into th...

Dell Technical Support

Please follow the steps below to contact Dell Service Support Open your web browser. Navigate to Dell's Support Page You will be prompted to enter a serial number or express service code. The serial number or express service code is located on the ...

FlexSync Classroom: Camera or view is frozen for Zoom participants

In the technology rack at the teachers station find the "Vaddio" box. This technology rack is on the teaching side of the station, and might or might not be behind a door. The door to the technology rack should not be locked.   On the “Vaddio” box,...

Instructional Design Definition and Services Offered

Instructional Design is a systematic process by which instructional experiences are designed and implemented.  The term instructional design is often interchanged with educational technology, curriculum design, instructional development, or instruction...

Accessibility Consulting

Accessibility Consulting services are available at Minnesota State Mankato. In collaboration with Accessibility Resources, Information and Technology Solutions is available to consult with instructors, faculty and students who a) have a registered dis...

MediaSpace - How to Access

Navigate to https://mediaspace.minnstate.edu. Login using your StarID and Password.

Check Order Status At Campus Computer Store

Contact the Campus Computer Store directly at 507-389-1907 Email store@mnsu.edu Live Chat

Error message: Can't upload documents to D2L Brightspace

There is a known issue with D2L Brightspace. If a document has a special character, like "/" or "\" in the title, the user will receive an error message when attempting to upload it to a course offering.   The resolution is to rename the file without...

Respondus Monitor or Respondus LockDown Browser not launching for students in D2L Brightspace

If a quiz has been copied, students may receive an error message when attempting to launch a quiz in Respondus LockDown Browser. The solutions is to re-launch Respondus LockDown Browser settings for that quiz and course: Log in to D2L Brightspace at...

Polleverywhere

Poll everywhere is an application that helps you create polls, conduct surveys, and generate reports from those polls and surveys.   To learn more about the application please check https://www.polleverywhere.com/guides/presenter/getting-started  ...

Qualtrics: Report for a Subgroup of Respondents

After login to Qualtrics, click My Surveys. Click the survey for which you would like to create reports. Click Reporting. Click Generate Report on the pop-up window. Click Add Filter Criteria. From the Select Question drag-down list, select the qu...