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Multi-factor Authentication FAQ – International travel with no cell service

Install and configure the Microsoft Authenticator app on your cell phone prior to traveling Android Phones iOS, Apple iPhones   When signing into Office 365, choose sign in another way   Select Use a verification code from my mobile app   Open ...

Multi-factor Authentication - Self Enrollment for iOS phones

On your iPhone, navigate to the App Store.   Tap the search tab in the bottom right and search for Microsoft Authenticator.   Tap "Get" on the Microsoft Authenticator tile as shown below.   Now you must sign in to the App Store with your fi...

Voice Mail User Guide

Voice Mail User Guide

Cisco Jabber Client

The Cisco Jabber Client is a software or soft phone tool.   The tool allows users to receive and place phone calls from a computer without the need for a IP desk phone. The basic functionally of the tool is that when the client is active on a compute...

Microsoft Teams - Calls

Make calls Four things to know about calls Start a call from a chat Call a phone number Answer a call Reduce background noise Add someone to a call Make multiple calls at the same time Put a call on hold Transfer a call Manage calls Manage y...

Reset Voicemail Pin

Resetting Your Voicemail PIN Individuals can now set their own PIN by the following steps: Navigate to http://mnsu.edu/password Login with your Starid and password. Select Change Voicemail Pin. Enter and re-enter a new voicemail PIN. NOTE: t...

Cisco Jabber Client: Requesting Access

In order to request this tool a provisioning needs to happen with our telecommunication system. In order to process the request the following information is needed.    Name StarID Email Phone number to be forwarded If the number to be forwarded ...

Telepresence/Video Conference Reservations

Telepresence rooms are available throughout the MinnState campuses and can be reserved for video conference meetings by any faculty or staff. Requests for meetings will reserve rooms for all attendees’ rooms. Room assignments, web links and phone-in nu...

Microsoft Teams - Meetings

Joining a meeting Join a meeting Video: Join a Teams meeting Join a meeting without a Teams account Join a meeting on a second device Participating in a meeting Using video in Teams Change your video background Share content Video: Show your s...

Configure Your Voice Mailbox With New PIN

Configuring Your Mailbox with Your New PIN for the First Time  To setup your PIN to configure your mailbox for the first time, follow the steps below: Press messages on your phone or call Voicemail Access at 507-389-2222. (Off-campus only) Wait for ...

Cisco Jabber Client: Upgrading

Current Cisco Jabber Client Version is 12.9.1   PC Check Jabber Version Click on the options gear wheel. Click on Help menu. Click on the About Cisco Jabber. On the information screen About Cisco Jabber look for a version number. If the vers...

MavPRINT Mobile Printing

How do I print from my Laptop? From a PC or Mac Laptop Login to the MavPRINT Mobile Website. Upload a Document to print. Within a few seconds you'll receive a MobilePrint Notification through MavMAIL that your document is ready to print on any MavP...

Cisco Jabber Client: Installing

Installing Cisco Jabber Client: There is a separate process for both Mac and PC platforms.   To install Jabber you will need to make sure the following prerequisites have been done: You have made a request through ITS to have your account provision...

Hardware Standards and Recommendations for Students

Minnesota State University, Mankato does not require students to have a personal laptop or desktop computer to be enrolled in programs and courses. However, many students choose to bring them. Should you choose to do so, we would like to provide recomm...

Android MavMAIL (Office 365) Setup

Settings At a Glance Email Address: firstname.lastname@mnsu.edu Domain/username:              Students, Alumni and Emeriti: yourStarID@go.minnstate.edu               Faculty and Staff: yourStarID@minnstate.edu Exchange Server: outlook.office3...