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Multi-factor Authentication FAQ – International travel with no cell service

Install and configure the Microsoft Authenticator app on your cell phone prior to traveling Android Phones iOS, Apple iPhones   When signing into Office 365, choose sign in another way   Select Use a verification code from my mobile app   Open ...

Multi-factor Authentication - Self Enrollment for iOS phones

On your iPhone, navigate to the App Store.   Tap the search tab in the bottom right and search for Microsoft Authenticator.   Tap "Get" on the Microsoft Authenticator tile as shown below.   Now you must sign in to the App Store with your fi...

Cisco Jabber Client

The Cisco Jabber Client is a software or soft phone tool.   The tool allows users to receive and place phone calls from a computer without the need for a IP desk phone. The basic functionally of the tool is that when the client is active on a compute...

Check Voicemail From Off Campus

To check university voicemail messages from an off-campus phone:   Most mailboxes have been set up to deliver voicemail messages directly to your MavMAIL email Inbox. For those voicemail boxes that save to a different location, follow the steps below...

Reset Voicemail Pin

Resetting Your Voicemail PIN Individuals can now set their own PIN by the following steps: Navigate to http://mnsu.edu/password Login with your Starid and password. Select Change Voicemail Pin. Enter and re-enter a new voicemail PIN. NOTE: t...

How to Forward a Cisco Desk Phone to a University-Provided Cell Phone

For employees that wish to forward their desk phone to their university-provided cell phone:   From your Cisco desk phone, press the CFwdALL button (you will hear 2 beeps) then dial 9 and your 7-digit cell phone number. (local numbers only) you will ...

Cisco Jabber Client: Requesting Access

In order to request this tool a provisioning needs to happen with our telecommunication system. In order to process the request the following information is needed.   Please note: Currently this system is being offered in a limited capacity to high ...

Telepresence/Video Conference Reservations

Telepresence rooms are available throughout the MinnState campuses and can be reserved for video conference meetings by any faculty or staff. Requests for meetings will reserve rooms for all attendees’ rooms. Room assignments, web links and phone-in nu...

Cisco Jabber Client: Installing

Installing Cisco Jabber Client: There is a separate process for both Mac and PC platforms.   To install Jabber you will need to make sure the following prerequisites have been done: You have made a request through ITS to have your account provision...

Cisco Jabber Client: Initial Setup

After the number has been provisioned and Jabber has been installed there are a few steps to get logged in.   Please note the following before starting: You are connected to our local network. Either on campus or through a VPN connection. Help ins...

Android MavMAIL (Office 365) Setup

Settings At a Glance Email Address: firstname.lastname@mnsu.edu Domain/username:              Students, Alumni and Emeriti: yourStarID@go.minnstate.edu               Faculty and Staff: yourStarID@minnstate.edu Exchange Server: outlook.office3...

Hardware Standards and Recommendations for Students

Minnesota State University, Mankato does not require students to have a personal laptop or desktop computer to be enrolled in programs and courses. However, many students choose to bring them. Should you choose to do so, we would like to provide recomm...

MavPRINT Mobile Printing

How do I print from my Laptop? From a PC or Mac Laptop Login to the MavPRINT Mobile Website. Upload a Document to print. Within a few seconds you'll receive a MobilePrint Notification through MavMAIL that your document is ready to print on any MavP...

Cisco Jabber Client: Quick Start Mac

Now that Cisco Jabber Client is installed on my Mac how do I get started with my audio settings, making and receiving calls. Please note that some of the features available in the client for the Mac will be different than on a PC. Features that appear ...

Cisco Jabber Client: Quick Start PC

Now that Cisco Jabber Client is installed on my PC how do I get started with my audio settings, making and receiving calls. Please note that some of the features available in the client for the PC will be different than on a Mac. Features that appear g...