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"Unassigned Staff" user in D2L Brightspace Classlist

Who is this Unassigned Staff user? The "Unassigned Staff" user is an auto-generated placeholder account: Created when a record in the registration system has a placeholder of "Unassigned Staff" in the Teacher of Record entry. This is an empty/null a...

Cannot login to University Laptop

Connect an Ethernet cable to laptop. Login with your StarID and StarID password. If that still does not work, please contact the IT Solutions Center at (507) 389-6654, or stop by the IT Solutions Center in the basement of Wissink Hall.

Log in to Scholarship Finder as a student applicant

Change your StarID password Log in to Scholarship Finder with your new StarID password. If you still cannot login, please submit a request to servicedesk@mnsu.edu, or call the Service Desk at 507-389-6654

Unassigned Staff enrolled in D2L Course

The "Unassigned Staff" user is an auto-generated account that is generated when a mapped D2L Course was created in the registration system with a placeholder of "Unassigned Staff" as teacher of record. To remove this user from a course: 1. Log in to D...

Cannot login to University Laptop

Connect an Ethernet cable to laptop. Login with your StarID and StarID password. If that still does not work, please contact the IT Solutions Center at (507) 389-6654, or stop by the IT Solutions Center in the basement of Wissink Hall.

Account locked out

Accounts generally get  locked automatically if there are three or more incorrect login attempts using your CAMPUS username and password.  This usually happens after some one changes their password but their old password is still saved somewhere on the...

StarID Works for Some Items, but Not Everything

Attempt to log into d2l.mnsu.edu. If this doesn't work, reset your password using knowledge article:  . If the password reset doesn't work please contact our IT Solutions Center. If this works go to the next step. 2.  Attempt to log into http://m...

Installing Mathematica on a Personal Computer

The MSU, Mankato license of Mathematica can be provided to students and faculty access to a home use program of the software.  This requires you to reactivate the software each year to verify you are a current student.   Student: Navigate to the Wol...

Email Bounce in D2L Brightspace

When a user enters a custom email into D2L Brightspace, given the status of that account, the mail may not be delivered. When that happens, the email address can be removed from the students account and replaced with their MavMail address.

Changing my StarID password

Go to MinnState   On the StarID Self Service Page select Reset my Password or What is my StarID.                 Under the Student/Employee headings click Tech ID (Student/Employee ID).      At the next page enter your campus identifier inform...

Activate StarID With Personal E-mail Address

Navigate to https://starid.minnstate.edu/ .   After StarID activation, your credentials should be ready to use in just a few minutes. However, during times of high load at the Minnesota State System Office, it can take up to two hours or more to be a...

Activate StarID With Personal E-mail Address

Navigate to https://starid.minnstate.edu/ .   After StarID activation, your credentials should be ready to use in just a few minutes. However, during times of high load at the Minnesota State System Office, it can take up to two hours or more to be a...

StarID Password Reset

Open a web browser of your choosing, and navigate to https://link.mnsu.edu/starid. Click Reset my Password. If you have and know your Social Security Number (SSN), please choose from the following options: Note: If you do not know your Social Sec...

How to get guest access or get a substitute faculty access to a D2L Brightspace course

If the Teacher of Record is able to make the request: 1. Submit a ticket to the IT Solutions Center to request a guest account be created in D2L for a non-Star ID user. Note: A Non-Star ID guest account is for a person who is not a Student, Staff, or...

Create a Lucidchart Account

1. Navigate to the Lucidchart educational page. https://www.lucidchart.com/pages/usecase/education 2. Scroll down to the "Free for Individual Teachers & Students" section and click "Start Diagramming."   3. Create a free account by clicking "Start F...