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Multi-factor Authentication FAQ - Anything valuable in Office 365

Even though it may not be obvious, you probably do have valuable information stored in Minnesota State University, Mankato Office 365 services, including confidential email messages, attachments, and contact information in Outlook, private files in One...

Report Office 365 Spam

Microsoft Outlook for Windows There are two ways to report a phishing/spam email in Microsoft Outlook for Windows.   Option 1: CTRL-ALT-F Highlight the spam or phishing message in Outlook, then type CTRL-ALT-F to create a new message with the spa...

Multi-factor Authentication FAQ - Opt out

Once enrolled in multi-factor authentication, you will need to contact the IT Solutions Center to request an exception to multi-factor authentication. For your request to be evaluated, please describe the situation and why you are requesting an excep...

Multi-factor Authentication FAQ - Password security

Although it may be frightening to hear, it has probably happened already. Given the scope of recent breaches of popular services such as Dropbox, Chegg, Experian, Target, Adobe, and more, everyone should assume that their password has been stolen at so...

Multi-factor Authentication - Self-enrollment by phone

Click to follow the link to self-enrollment   Complete the ‘additional security verification’ before enabling MFA by selecting the ‘additional security verification’ link.   Log in using your StarID credentials. Students: [StarID]@go.minnstate.e...

Multi-factor Authentication FAQ - Multi-factor vs. two-factor

Although these refer to the same basic security practice, some accounts only allow you to enable a single, additional verification method. Depending on the account, this option may be called two-factor authentication (2FA) or two-step verification. Oth...

StarID Password Reset

Open a web browser of your choosing, and navigate to https://link.mnsu.edu/starid.   Click Reset my Password.   If you have and know your Social Security Number (SSN), please choose from the following options: Note: If you do not know your Soc...

What is Multi-factor Authentication?

Multi-Factor Authentication On June 1, 2020, you'll have the optional ability to enable multi-factor authentication on your Microsoft Office 365 account! What is Multi-Factor Authentication? Multi-factor authentication is a security method which r...

Verification for Microsoft multi-factor authentication not sending

What if I’m not getting the verification code sent to my mobile device? If you are not receiving your verification code, it’s typically related to your mobile device and its settings.   Possible things to try to resolve the issue:   Restart your m...

Multi-factor Authentication - New Android Phone

On your Android smartphone, navigate to the Google Play Store App.   In the search bar, type “Microsoft Authenticator”.     Click “Install" or "Open" Note: You may need to enter your Google password if prompted.     Click to follow the link ...

I received or bought a new iPhone. How do I setup multi-factor authentication with it?

Multi-Factor Authentication Self Enrollment for Office 365   HOW DO I ENROLL IN MULTI-FACTOR AUTHENTICATION? ****** iPhone ****** On your iPhone, navigate to the App Store.   Tap the search tab in the bottom right.   Tap "Get" on the Micros...

Multi-factor Authentication - Self Enrollment for iOS phones

On your iPhone, navigate to the App Store.   Tap the search tab in the bottom right and search for Microsoft Authenticator.   Tap "Get" on the Microsoft Authenticator tile as shown below.   Now you must sign in to the App Store with your fi...

Registering CPS Accidental Damage Warranty

Log on to www.CPScentral.com. Click on the Login/Register button in the upper left hand corner, and select Register. Complete first page with your contact information. Check email address used as a login and select the link to complete registration s...

Activate StarID With Personal E-mail Address

Navigate to https://starid.minnstate.edu/ .       Note: After StarID activation, your credentials should be ready to use in just a few minutes. However, during times of high load at the Minnesota State System Office, it can take up to two hours or mor...

MoveItSecurely - Secure File Transfer

MoveItSecurely is provided centrally to all Minnesota State Colleges and Univiersities through MinnState and provides customers with the ability to send files securely between one or more individuals through the use of StarID. Technical documentation c...