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VPN Client Installation

You can connect to the Virtual Private Network (VPN) client software using your StarID on both a Windows computer and a Mac. The VPN client is used to allow your computer to do tasks off campus that would usually require you to be on campus. Examples o...

Warranty Help for Apple, Dell, HP, and Consumer Priority Service

Check your warranty coverage with this information. under the category of device that you have. You may also use this information if you have an ongoing repair and would like an update on the status.   Apple https://checkcoverage.apple.com/au/en/ ...

How to Update the OS software on your Mac, Mojave or later

For all MacOS upgrades follow steps 1 and 2 below. Then follow the instructions for the version of the MacOS you have.   Choose System Preferences from the Apple menu. , then click Software Update to check for updates. If any updates are available,...

MavAPPS Mac OS X

System Requirements Mac OS X 10.7 - and up Broadband Internet, e.g., DSL, cable. Installing MavAPPS on Mac: Navigate to MavAPPS. If you are brought to a login screen, you already have the Citrix Receiver installed.  Skip to step 16, otherwise cont...

Remote connection to a Common Desktop using WorkMSU - Macs

These instructions are for accessing the Common Desktop via Macs. Does not require connecting to the Virtual Private Network (VPN). These instructions are applicable to faculty, staff, and student employees with rights to the applications.   Mac OS...

ResTech Services Office

ResTech Services offers comprehensive computer support to Residence Community students only. Support is offered at no cost to the student. If you live off-campus you will need to contact the IT Solutions Center at (507) 389-6654. ResTech support is off...

Windows 10 System Updates

To check for latest system updates in your device follow the following procedures: Click the Gear icon in the Start menu.   Click Update and Security.   Click Check for updates. Once that is done, if there are any necessary updates, your compu...

Resolving Issues with Wi-Fi Connectivity in Academic Buildings (for student machines and machines that are not state-owned)

With recent upgrades made to our Wi-Fi network in early January 2020, some Windows devices cannot connect to any campus Wi-Fi or have spotty in and out connections. This can happen anywhere on campus but happens most frequently around Armstrong Hall. T...

Hardware Standards and Recommendations for Students

Minnesota State University, Mankato does not require students to have a personal laptop or desktop computer to be enrolled in programs and courses. However, many students choose to bring them. Should you choose to do so, we would like to provide recomm...

Map MavDISK

This document outlines the steps to connect to MavDISK on a Windows 10 Operating System. NOTE: Drive mapping is NOT possible when connected to MavGUEST Wi-Fi network.There are several ways to use MavDISK depending on if you are on/off campus or using...

Deactivate Office installation from Office 365

Navigate to http://mavmail.mnsu.edu Log into MavMAIL using your starID and password. (replacing your StarID for StarID): Students, Alumni and Emeriti: StarID@go.minnstate.edu Faculty and Staff: StarID@minnstate.edu Click Office 365 that is on th...

Remote connection to a Common Desktop using WorkMSU - Windows

These instructions are for accessing the Common Desktop via Windows. Does not require connecting to the Virtual Private Network (VPN). These instructions are applicable to faculty, staff, and student employees with rights to the applications. Please...

Software Center SPSS

1) Click on the Windows search Icon (magnifying glass).   2) Type in Software Center and click on the program.   3) Once Software Center has opened, click on IBM SPSS Statistics.    4) Click on the purple install button.   5) After 15-20 m...

Clear Browser Cache

Each time you access a web page through your web browser, the browser caches (stores) it on your computer.  This allows for the page to load faster, because the browser doesn't have to download the web page files every time you visit the page. Clearin...

Zoom Web Conferencing Solution

Access Zoom Go to https://minnstate.zoom.us and choose Sign In using your Star ID. Zoom Help Center Zoom Live Training Webinars   What is Zoom? Zoom is a web-based video conferencing tool with a local, desktop client and a mobile app that allows ...