Explore Support Articles

Changing the Banner Image of a D2L Brightspace course

The banner image displays on the homepage of D2L Brightspace in the MyCourses widget as a thumbnail and as a larger landscape banner on the course offering home page.   To change the image:   Navigate to your courses offering. Click the View All ...

Connect a Zoom meeting to a HD video conferencing/Telepresence classroom

1. Navigate to https://minnstate.zoom.us/profile 2. Click Sign in. Log in with your Star ID credentials 3. On your Zoom Profile page, locate your Personal Meeting ID number. It is 10 digits long, looks like a phone number. 4. From the Cisco t...

Remote Desktop Request (RDP or ARD)

The network needs to be configured to permit Windows Remote Desktop (RDP) or Apple Remote Desktop (ARD) connections. If you need to be able to remote connect to your work machine(s) ITS will need the following information: Wired Ethernet MAC address o...

Attendance Tool Basics in D2L Brightspace

The Attendance tool enables you to create registers that track attendance for activities within your course. You can track attendance for any number of activities and customize your registers to suit your needs. Use the Attendance tool to create sessi...

Activate StarID With Personal E-mail Address

Navigate to https://starid.minnstate.edu/ .       Note: After StarID activation, your credentials should be ready to use in just a few minutes. However, during times of high load at the Minnesota State System Office, it can take up to two hours or mor...

Zoom Web Conferencing Solution

Accessing Zoom Services Go to https://minnstate.zoom.us and choose Sign In using your Star ID. Need to Know Details about the Service Who can use Zoom?  All active Minnesota State employees (faculty and staff) and students are able to access the ser...

Windows 8 and Windows 10 Map MavDISK

This document outlines the steps to setup MavDISK Windows 10 Operating System.    From the Desktop, open Windows Explorer.   Click the Computer tab and select Map Network Drive from the Map Network Drive option. Select an available drive lette...

Export a course package from D2L Brightspace

1. Using Mozilla Firefox web browser, navigate to https://mnsu.learn.minnstate.edu 2. Log in with your Star ID credentials. 3. Locate the course you wish to export. 4. Click the course title. 5. Click Course Admin in the horizontal navbar in the ...

Software Center SPSS

1) Click on the Windows search Icon (magnifying glass).   2) Type in Software Center and click on the program.   3) Once Software Center has opened, click on IBM SPSS Statistics.    4) Click on the purple install button.   5) After 15-20 m...

Release Final Grades in D2L Brightspace

When a Final Calculated Grade is "unreleased," the grade item is hidden from students. To allow students to view their final grade points, percentage, and/or grade symbol (A, B, C, etc...) you can release the final grade. To release a Final Calculated ...

Adobe Creative Suite and Imaging

We have built the most popular creative suite applications into the MSUM asset imaging process. That means that every asset tagged machine that leaves IT Solutions whether it be a newly purchased machine, or a re-imaged machine will have the following ...

ImageNow: Report an Issue With an ImageNow eForm

1. Complete eForm Incendent form to report an issue.

Computer not powering on - screen , lights or noise not observed

Check computer for type. Laptop. Desktop. Check for laptop. Connect laptop to AC adapter. Verify laptop battery is fully charged. Dell Laptop Diagnostic and Battery Indicators  Check for Desktop. Verify electricity into the computer by makin...

Request Access to Shared Department Mailboxes or Calendars

The supervisor of the student staff or professional staff person who needs access to a departmental shared mailbox or calendar should request access for the employee through a service request to the IT Solutions Center.   In the request, the supervis...

Curriculum Design System (CDS) Proposals Submission Timeline

Information for proposal timelines can be found here: Submission Timeline.