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Cherwell Client - Windows Installation

Installation on Windows Navigate to https://servicedesk.minnstate.edu/cherwellautodeploy/  using a web browser. Select the Cherwell Service Management link to begin downloading. Double click to begin the installer, AutoDeployDownloader. The package...

MavAPPS for Windows

System Requirements Windows 10. Broadband internet, e.g., DSL, cable.  Installing MavAPPS application on Windows On the MavAPPS login page, enter your StarID and StarID password. Once you've logged in, check the checkbox, and click the Install...

Projector has blue screen

In the top right hand corner of projection screen: Report the current input. Call x3221 for immediate assistance.

Microsoft Teams - Quit or Sign Out

If Teams is not responding or having issues, it may be necessary to close the program. Right click over the Teams Icon in the system tray, click Quit. To sign out of Teams, Click your Teams Picture Icon on the top right of the window. Select Sign...

Cisco Jabber Client: Requesting Access

In order to request this tool a provisioning needs to happen with our telecommunication system. In order to process the request the following information is needed.    Name StarID Email Phone number to be forwarded If the number to be forwarded ...

How to Update the OS software on your Mac, Mojave or later

For all MacOS upgrades follow steps 1 and 2 below. Then follow the instructions for the version of the MacOS you have.   Choose System Preferences from the Apple menu. , then click Software Update to check for updates. If any updates are available,...

Create a New Bulletin on Carousel Digital Signage System

1.     From your desktop, open a Web Browser and go to http://tightrope.campus.mnsu.edu/FrontDoor/Login.aspx. 2.     Log onto your FrontDoor account. 3.     Click on Carousel at the top of the list. 4.     Click on New Bulletin at the top of the li...

Warranty Help for Apple, Dell, HP, and Consumer Priority Service

Check your warranty coverage with this information. under the category of device that you have. You may also use this information if you have an ongoing repair and would like an update on the status.   Apple https://checkcoverage.apple.com/au/en/ ...

ImageNow: Report an Issue With an ImageNow eForm

1. Complete eForm Incendent form to report an issue.

AppleCare Warranty Check

Open your web browser. Navigate to https://selfsolve.apple.com/agreementWarrantyDynamic.do You will be prompted to enter a serial number. The serial number is located on the bottom of MacBooks, and under the base of iMacs. Enter the serial number of ...

MediaSpace - How to Access

Navigate to https://mediaspace.minnstate.edu. Login using your StarID and Password.

Instructional Design Definition and Services Offered

Instructional Design is a systematic process by which instructional experiences are designed and implemented.  The term instructional design is often interchanged with educational technology, curriculum design, instructional development, or instruction...

iOS Mail App: Action Required to Access Your Email

Delete the iOS Mail account Open Settings Click on Passwords and Accounts Click on Exchange or MavMAIL     Click Delete Account (image2.png)     Follow the instructions in this article to setup the account again: https://mankato.mnsu.e...

Map MavDISK

This document outlines the steps to connect to MavDISK on a Windows 10 Operating System. NOTE: Drive mapping is NOT possible when connected to MavGUEST Wi-Fi network.There are several ways to use MavDISK depending on if you are on/off campus or using...

FlexSync Classroom: Join meeting without audio

A frequent issue people encounter while teaching from a FlexSync Classroom is that they want to be able to have the Zoom meeting open on their laptop in addition to being connected using the FlexSync Classroom system. This is possible and recommended i...