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Remote connection to a Common Desktop using WorkMSU - Macs

These instructions are for accessing the Common Desktop via Macs. Does not require connecting to the Virtual Private Network (VPN). These instructions are applicable to faculty, staff, and student employees with rights to the applications.   Mac OS...

Respondus Monitor or Respondus LockDown Browser not launching for students in D2L Brightspace

If a quiz has been copied, students may receive an error message when attempting to launch a quiz in Respondus LockDown Browser. The solutions is to re-launch Respondus LockDown Browser settings for that quiz and course: Log in to D2L Brightspace at...

How to Request/Add a Course to D2L Brightspace

Courses are automatically added as to D2L Brightspace about two and half months prior to semester start dates. Log in to D2L Brightspace with your Star ID credentials to find your courses. Request Merged/Grouped Courses in D2L Brightspace To request...

Office 365 Multi-factor Authentication Frequently Asked Questions (FAQ)

Multi-factor Authentication FAQ   If I don't have anything valuable in Office 365, why should I worry? Which email clients are compatible with Office 365 multi-factor authentication? If my laptop saves my credentials, then what is the point of mul...

Creating Mobile Responsive and Accessible documents in D2L Brightspace

To add mobile responsive and accessible documents to your course: Navigate to the D2L Brightspace course where you want to use the mobile responsive/accessible HTML templates. Navigate to the Content area. Select a module where you want to add acces...

Shuffle Questions in D2L Brightspace Quizzes

1. Navigate to the Manage Quizzes area of your course. 2. Click the down arrow next to the Quiz you wish to shuffle questions in. 3. Click Edit from the drop down menu. 4. In the Properties tab, scroll down to the Quiz Questions section. 5. Check t...

Unassigned Staff user in D2L Brightspace Classlist

Who is this Unassigned Staff user? The "Unassigned Staff" user is an auto-generated placeholder account: Created when a record in the registration system has a placeholder of "Unassigned Staff" in the Teacher of Record entry. This is an empty/null a...

D2L Brightspace Discussion Topics/Forums are Not Displaying for Students

If students report that they cannot see a Discussion Forum or Topic, sometimes this is due to Availability or Locking(Start/End Date) restrictions.   Check the display/locking statuses for each discussion topic and the forum that it lies in. Click ...

How do I turn in an Assignment in D2L Brightspace?

Your instructors will use D2L as a tool to turn in assignments, these can be Word documents, PowerPoint Presentations and other items.   1. Log In to D2L Brightspace. 2. Click on the Course that you are turning the assignment into. 3. Click on Ass...

Request to add a Teacher's Assistant, Co-Teacher, Grader to a D2L Brightspace course

To request adding a Teacher's Assistant, Grader, Co-Teacher, etc... to your D2L Brightspace course: Navigate to our fast track enrollment form. Sign in with your MavMail/Star ID credentials. Complete and submit the form to fast track the request to ...

Lockdown browser doesn't show available quizzes in D2L Brightspace

For sites using D2L Brightspace, when one or more quizzes do not show in the LockDown Browser Dashboard, it is typically due to a "null" or an empty value in the D2L "Message" field. This field permits you to have a message presented to students upon t...

Submit a Quiz on the Students behalf

Submit an in-progress quiz attempt on the students behalf    If a student leaves a quiz without submitting their quiz, the quiz displays with an "in progress" status on the Grade Quiz page, and the  Impersonate icon appears next to the student's atte...

Release Final Grades in D2L Brightspace

When a Final Calculated Grade is "unreleased," the grade item is hidden from students. To allow students to view their final grade points, percentage, and/or grade symbol (A, B, C, etc...) you can release the final grade. To release a Final Calculated ...

Cannot enable LockDown Browser in D2L Brightspace Quizzes

When one or more Quizzes do not show in the LockDown Browser Dashboard in D2L Brightspace, it is typically due to a "null" or an empty value in the Submissions View Message field. This is a sporadic issue and might occur after a course copy. The quic...

StarID Works for Some Items, but Not Everything

Attempt to login to d2l.mnsu.edu. If this doesn't work, reset your password using knowledge article: 22039. If the password reset doesn't work please contact our IT Solutions Center. If this works go to the next step.   2.  Attempt to login to h...