Explore Support Articles

How to Install Office 365 for Students, Faculty, and Staff

Using any browser, log into Mavmail at https://mavmail.mnsu.edu. Replace YOUR StarID for StarID: Students, Alumni and Emeriti: StarID@go.minnstate.edu Faculty and Staff: StarID@minnstate.edu   2. Click the Office 365 banner in the upper left co...

Office 365: Block a email address in MavMAIL

Click here if you are using the web interface Click here if you are using Microsoft Outlook Using the web interface Log in to your MavMail account at www.mnsu.edu/its/mavmail (replacing your StarID for StarID):               Students, Alumni and ...

Document Conversion

We currently have ITS staff available to assist faculty in getting documents converted.  Guidelines to submit a request are as follows: Contact the IT Solutions Center in any one of the following ways: Call 507-389-6654 E-mail itsolutionscenter@mns...

Clutter feature in MavMAIL

How Clutter Works Clutter is a new feature in Office 365 that Microsoft has recently released.  Clutter learns from your actions to determine the messages that you likely ignore.  As messages arrive it determines if a message is less important and pla...

Accessibility Consulting

Accessibility Consulting services are available at Minnesota State Mankato. In collaboration with Accessibility Resources, Information and Technology Solutions is available to consult with instructors, faculty and students who a) have a registered dis...

Telepresence/Video Conference Reservations

Telepresence rooms are available throughout the MinnState campuses and can be reserved for video conference meetings by any faculty or staff. Requests for meetings will reserve rooms for all attendees’ rooms. Room assignments, web links and phone-in nu...

Office 365 Group

Office 365 groups have been replaced with Office 365 Teams as of the December 2018 Single Tenant Office 365 Transition.

D2L Brightspace Discussion Topics/Forums are Not Displaying for Students

If students report that they cannot see a Discussion Forum or Topic, sometimes this is due to Availability or Locking(Start/End Date) restrictions.   Check the display/locking statuses for each discussion topic and the forum that it lies in. Click ...

How do I turn in an Assignment in D2L Brightspace?

Your instructors will use D2L as a tool to turn in assignments, these can be Word documents, PowerPoint Presentations and other items.   1. Log In to D2L Brightspace. 2. Click on the Course that you are turning the assignment into. 3. Click on Ass...

How to Log in to the Office 365 widget to access your MavMail, Outlook calendar, and OneDrive on the D2L Brightspace homepage

With the Office 365 single tenet migration in December 2018, we now have new features and upgrades to our Office 365. This includes an integration with D2L Brightspace. This integration allows you to: View your MavMail, Outlook calendar, and OneDrive...

Problems with Cengage/WebAssign

Go to https://ng.cengage.com/static/browsercheck/index.html and ensure each option has a green checkmark next to it.   If any checkmarks are red, configure your browser settings according to your browser.   Ensure your browser is up to date. Goo...

Why a student who failed my course disappears from D2L, How to view grades, submissions, etc... of a student who failed, and How to check to see if a student withdrew from a course

Why did a student who failed my course "disappear" from my D2L course? When a student is assigned a grade of F with a last date of attendance, the D2L Brightspace software "sees" this last date of attendance as a withdrawal from the course. This prom...

MediaSpace - What is it?

MediaSpace is a cloud service that you can upload videos to. These videos can then be embedded or linked into D2L Brightspace. MediaSpace also provides tools to be able to record your own videos through screen capture/webcam recordings. You can even ad...

Create a Lucidchart Account

1. Navigate to the Lucidchart educational page. https://www.lucidchart.com/pages/usecase/education   2. Scroll down to the "Free for Individual Teachers & Students" section and click "Start Diagramming."     3. Create a free account by clicking "S...

Troubleshooting viewing videos in D2L Brightspace

Often, the reason a video is not viewable in D2L Brightspace is because your web browser is blocking Flash player. To view these videos, you need to Allow Flash:   Assure you are using Firefox web browser. Download it free: https://mozilla.org or sea...