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Alcohol-Wise Student Login Issues

An error may occur during login to the Alcohol-Wise class from Student Health Services. If their primary contact email address is different from their MavMail email, it can cause login issues. If a student is having problems logging into the SHS Alcoho...

Zoom - Default Account Email is Incorrect

If you need to change your minnstate zoom account profile email to your mnsu.edu email address, please follow these steps: Log in to https://minnstate.zoom.us/ and click on your profile tab to verify the email address listed in your zoom profile. If ...

Cloud Storage Providers

Cloud Storage Providers  What cloud storage vendors are allowed by Minnesota State?  Microsoft 365 services (OneDrive, Teams, SharePoint, etc.) are the only cloud storage services that are allowed by Minnesota State.    Dropbox, Box.com, Google Driv...

Shared Mailboxes

Before you can access a shared email account (dept., project, etc) you will need to be given access.  Please have a person that currently has access, a supervisor, chair, dean, or VP request you be provided access to the shared mailbox by submitting a ...

Outlook Errors Profile Removal

The following steps will guide you through removing your Outlook profile which should fix any of these errors. Click the Type here to search area located in the bottom left hand corner of your screen. Type Control Panel and click on the app to open. ...

Hardware Standards and Recommendations for Students

Minnesota State University, Mankato does not require students to have a personal laptop or desktop computer to be enrolled in programs and courses. However, many students choose to bring them. Should you choose to do so, we would like to provide recomm...

Microsoft Teams - Teams and Channels

Basics Learn about teams and channels Team owner, member, and guest capabilities Video: Go to guide for team owners Video: Get your team up and running    Work in teams Learn about teams and channels Team owner, member, and guest capabilities ...

Verification for Microsoft multi-factor authentication not sending

What if I’m not getting the verification code sent to my mobile device? If you are not receiving your verification code, it’s typically related to your mobile device and its settings.   Possible things to try to resolve the issue:   Restart your m...

Edit Instructor Profile widget in D2L Brightspace

The Instructor Profile widget on D2L Brightspace course offering homepages is designed to automatically share information about Teachers enrolled in the course.  The information is automatically added from the course Classlist and each Teacher’s Prof...

Azure Download Fails to Install

If you are experiencing issues with software downloading through Microsoft Azure Education, please contact Microsoft directly for support on their Plans Support website.

MavPRINT Locations

MavPRINT Student Printers are available throughout campus in convenient locations. The following is a list of locations by printer type and building. MavPRINT stations in need of service should be reported to the maintenance provider denoted below:   ...

iOS Mail App: Action Required to Access Your Email

Delete the iOS Mail account. Open Settings. Click on Passwords and Accounts. Click on Exchange or MavMAIL.     Click Delete Account.     Follow the instructions in this article to setup the account again: https://mankato.mnsu.edu/it-soluti...

Remote connection to a Common Desktop using WorkMSU - Windows

These instructions are for accessing the Common Desktop via Windows. Does not require connecting to the Virtual Private Network (VPN). These instructions are applicable to faculty, staff, and student employees with rights to the applications. Please...

Scantron Drop-off and or Pick-up Procedure

Instructor Scantron Process In order to protect student private assessment data and instructors' intellectual property, as well as to remain in compliance with our interpretation of FERPA and MN Data Privacy Act requirements, the procedures below must...

Remote connection to a Common Desktop using WorkMSU - Macs

These instructions are for accessing the Common Desktop via Macs. Does not require connecting to the Virtual Private Network (VPN). These instructions are applicable to faculty, staff, and student employees with rights to the applications.   Mac OS...