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FlexSync Classroom - Standard with Voice Lift

Same features as that of Standard Classroom Technology. Primary extension includes:   Has a microphone for amplifying the presenter voice through the rooms speaker system. The Zoom computer will typically use the rooms voice lift microphone system for...

Diagnosing Apple computers

For Apple computers, open the link: https://support.apple.com/en-us/HT201257   On startup, hold down the D key on the Mac machine. Follow the guide in the link to determine if there's a detectable hardware issue with the machine.   http://support.a...

Approve Jamf MDM Profile

The MDM Profile needs to be approved again after the Mac clients are migrated to the new Jamf server.   Here are the steps to do this:    Launch the System Preferences application on the Mac. It should look similar to this when opened. Select the ...

FlexSync Classroom: Turn Off Projection System

1. End the respective Zoom meeting.  2. Hit the End meeting for all button or the Leave button after you assign a new host (if you are the host).    3. You should see this Zoom Touch Screen home screen after you log out of the meeting. Leave the scr...

FlexSync Classroom: Zoom via Cisco TelePresence System

To use Zoom in a Cisco Telepresence room you must have a Zoom meeting or Zoom personal meeting room configured and available for use. Meeting passcode must be numbers only because there is no way to enter letters via the Cisco Telepresence system. Whe...

Internet Speed Recommendations

These recommendations take into consideration the number of students in a household using Internet for D2L, taking tests and quizzes, watching videos, streaming entertainment, smartphone use, updates, gaming, etc.   Minimum: 1-2 student households: ...

FlexSync Classroom: Clinical Sciences Building

Clinical Sciences Building CSB 212 The Clinical Sciences Building is set up differently than the rest of the FlexSync rooms. It has all the basics of a typical FlexSync room plus a few more features. CSB Classroom Technology  Projector or Large Di...

FlexSync Classroom - Standard

A standard FlexSync Classroom includes everything in a standard classroom and adds the following technology:   Computer and touch display designated for connecting to Zoom meetings. Classroom microphone that is positioned near the teaching station ...

View File Upload responses in Qualtrics

First, Access the Qualtrics Project that has the File Upload question. Click the Data & Analysis tab. Assure a Yes response to the File Upload question. Click the down arrow in the Actions column next. Click View Response. Locate the File Upload qu...

Remote connection to a Common Desktop using WorkMSU - Windows

These instructions are for accessing the Common Desktop via Windows. Does not require connecting to the Virtual Private Network (VPN). These instructions are applicable to faculty, staff, and student employees with rights to the applications. Please...

Windows 10 System Updates

To check for latest system updates in your device follow the following procedures: Click the Gear icon in the Start menu.   Click Update and Security.   Click Check for updates. Once that is done, if there are any necessary updates, your compu...

FlexSync Classroom - Zoom Controlled by Crestron

Zoom is controlled by Crestron.   It is different from a standard flex sync room in that it does not have a big zoom touch display. It instead has a small Crestron display for connecting and controlling Zoom.  Classrooms: HN 225  Instructions:   Co...

Remote connection to a Common Desktop using WorkMSU - Macs

These instructions are for accessing the Common Desktop via Macs. Does not require connecting to the Virtual Private Network (VPN). These instructions are applicable to faculty, staff, and student employees with rights to the applications.   Mac OS...

FlexSync Classroom: PH 102 & 104

PH 102 and 104 are uniquely set up from the rest of the FlexSync Classrooms. These rooms have a display on the wall adjacent to the room camera. The room is controlled with a Crestron (also referred to as a small touch display) mounted on the wall....

ResTech Services Office

ResTech Services offers comprehensive computer support to Residence Community students only. Support is offered at no cost to the student. If you live off-campus you will need to contact the IT Solutions Center at (507) 389-6654. ResTech support is off...