Explore Support Articles

Search results for: Information Security Vulnerability Management

Can't see Faculty side of E-Services

1. Click on the following link: https://eservices.minnstate.edu/faculty/public/secure/home/index?campusid=071 2. Login using your StarID and Password. 3. If it connects, then you should be seeing the faculty side of e-services.

Multi-factor Authentication FAQ - Desktop version of Microsoft Office

Once multi-factor authentication is enabled, you will use a second verification method any time you are asked for your credentials while using any component of Microsoft Office 365. Although you are not asked to sign in and verify frequently when using...

iOS Mail App: Action Required to Access Your Email

Delete the iOS Mail account Open Settings Click on Passwords and Accounts Click on Exchange or MavMAIL     Click Delete Account (image2.png)     Follow the instructions in this article to setup the account again: https://mankato.mnsu.e...

Change the Default Font Size in D2L Brightspace

1. Log into D2L Brightspace. 2. Click on your name/profile. 3. Click on Account Settings. 4. Locate Font Settings. 5. Click under Font Size 6. Click which size Font you want to choose. Small, Medium, Large, Huge. 7. You can preview the size in t...

What is the Accessibility Checker?

When posting content into D2L Brightspace in any rich text box editor, the Accessibility Checker ensures that your content is accessible to students who use screen readers, or screen magnifiers and who could be colorblind.   Learn more about the diff...

Multi-factor Authentication FAQ – International travel with no cell service

Install and configure the Microsoft Authenticator app on your cell phone prior to traveling Android Phones iOS, Apple iPhones   When signing into Office 365, choose sign in another way   Select Use a verification code from my mobile app   Open ...

Multi-factor Authentication FAQ - Saved credentials

Multi-factor authentication is intended to stop people who have your password, not your laptop. If thieves have both your laptop and your StarID password, then they would be able to log in to your laptop and use it to access your Office 365 account if ...

Multi-factor Authentication FAQ - Compatible email clients

Below is a non-exhaustive list of email clients that are known to be compatible with Office 365 multi-factor authentication: Microsoft Outlook for Windows Microsoft Outlook for macOS Microsoft Outlook for Android Microsoft Outlook for iOS Gmail ap...

Adjusting D2L Discussions Reply Setting

Navigate to https://mnsu.learn.minnstate.edu/ Log in to D2L with your StarID and password. Enter your course. Click Communication and select Discussions from the drop-down menu. Click Settings. Uncheck Include original post in reply. Click Save.

Multi-factor Authentication FAQ - Additional applications

The following applications use Office 365 to authenticate users. This means that multi-factor authentication will prompt for verification when logging into these services as well. Office 365 multi-factor authentication behavior will be the same for the...

Multi-factor Authentication FAQ - No phone for verification

Most times, you will not be required to verify your credentials from a device, browser, or Microsoft Office application (Word, Excel, PowerPoint, etc.) that you've already verified. If you log in to a new device or browser, you must verify your credent...

Display Letter Grades in D2L Brightspace with Grade Scheme Symbol setting

To display letter grades in D2L Brightspace Grades: 1. Click on the Assessment tab in the course offering. 2. Click Grades from the menu. 3. Click Settings in upper right corner of screen. 4. Click Org Unit Display Options tab. 5. Check the Grad...

Log in to Scholarship Finder as a student applicant

Change your StarID password Log in to Scholarship Finder with your new StarID password. If you still cannot login, please submit a request to servicedesk@mnsu.edu, or call the Service Desk at 507-389-6654

Remote connection to a Common Desktop using WorkMSU - Windows

These instructions are for accessing the Common Desktop via Windows. Does not require connecting to the Virtual Private Network (VPN). These instructions are applicable to faculty, staff, and student employees with rights to the applications. Please...

Cisco Jabber Client: Requesting Access

In order to request this tool a provisioning needs to happen with our telecommunication system. In order to process the request the following information is needed.    Name StarID Email Phone number to be forwarded If the number to be forwarded ...