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Encrypt and password protect an Office document

I have created the documentation in Word, but you can use the same steps in most of the other applications for Office 2013. Open your document and click on File.   Click on Info in the upper left corner. Click on Protect Document. Select E...

Add Local Administrative Privileges on Windows Machines

You will need to call the IT Solutions Center to request temporary administrator access to your machine. Once you have been granted temporary administrator access you will be able to add yourself to a computer as a local admin. Please note that only fa...

MSU TelePresence Quick Start Guide

Cisco TelePresence enables real-time video over a distance by creating an immersive, user-friendly experience.  This guide is intended as an orientation and reference guide for basic operation of the TelePresence systems at Minnesota State Mankato. Ba...

Error message: Can't upload documents to D2L Brightspace

There is a known issue with D2L Brightspace. If a document has a special character, like "/" or "\" in the title, the user will receive an error message when attempting to upload it to a course offering.   The resolution is to rename the file without...

Remote connection to a Common Desktop using WorkMSU - Windows

These instructions are for accessing the Common Desktop via Windows. Does not require connecting to the Virtual Private Network (VPN). These instructions are applicable to faculty, staff, and student employees with rights to the applications. Please...

Creating and Sharing a folder in OneDrive

Login to your MavMAIL and click the grid icon, in the upper left hand corner. Click the new button and select New folder. Enter a name for your folder. Click Save. Open your new folder and click the upload button to add files to it. To share the fo...

Troubleshooting ResLife Connectivity Issues

Double check network settings by using the Setup Guide. After completing the registration steps make sure to completely shut down your computer, unplug your device from the jack in the wall and wait 15 minutes. You can then restart the computer and re...

Linking assignments to grade items in D2L

Click the dropdown arrow next to the Assignments you want to link and select Edit. Click the Grade Item drop down menu and select a Grade Item from the list. Or, click New Grade Item to create a new grade item for the Assignments submission folder. ...

MavPRINT locations

MavPRINT Student Printers are available throughout campus in convenient locations. The following is a list of locations by printer type and building. MavPRINT stations in need of service should be reported to the maintenance provider denoted below:   ...

What is Multi-factor Authentication?

Multi-Factor Authentication On June 1, 2020, you'll have the optional ability to enable multi-factor authentication on your Microsoft Office 365 account! What is Multi-Factor Authentication? Multi-factor authentication is a security method which r...

Report Office 365 Spam

Microsoft Outlook for Windows There are two ways to report a phishing/spam email in Microsoft Outlook for Windows.   Option 1: CTRL-ALT-F Highlight the spam or phishing message in Outlook, then type CTRL-ALT-F to create a new message with the spa...

Instructional Design Definition and Services Offered

Instructional Design is a systematic process by which instructional experiences are designed and implemented.  The term instructional design is often interchanged with educational technology, curriculum design, instructional development, or instruction...

MoveItSecurely - Secure File Transfer

MoveItSecurely is provided centrally to all Minnesota State Colleges and Univiersities through MinnState and provides customers with the ability to send files securely between one or more individuals through the use of StarID. Technical documentation c...

ImageNow: Report an Issue With an ImageNow eForm

1. Complete eForm Incendent form to report an issue.

Cisco Unity Voicemail User Guide

Cisco Unity Connect Voicemail User Guide   Check Messages from your Cisco VoIP telephone: Step 1 Press the “messages” button (looks like an envelope) on your phone and enter your PIN#. Step 2 Press 1 to hear new messages, or press 3 to review old m...