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How to Request a New Shared Mailbox

To request a new shared mailbox be created, following these steps:   Send an email to IT Solutions Center with the Name, Owner, list of members and if the mailbox needs to receive external email or not.

Multi-factor Authentication - Self-enrollment by phone

Click to follow the link to self-enrollment   Complete the ‘additional security verification’ before enabling MFA by selecting the ‘additional security verification’ link.   Log in using your StarID credentials. Students: [StarID]@go.minnstate.e...

Multi-Factor Enrollment (Voluntary)

MNSU Multi-Factor Enrollment (Voluntary)  The following instructions are for customers who want to enroll in multi-factor authentication voluntarily prior to the University enrolling them.    Multi-factor enrollment requires a customer to switch bac...

Change your email address and name in MavMAIL

Please select the category that you fall under.  If you fit under both you will need to do multiple forms both. Employee: HR - Any questions contact HR:  Official Name Change Preferred name change Contact HR Students: Registration and Academic ...

Multi-factor Authentication - Self Enrollment for iOS phones

On your iPhone, navigate to the App Store.   Tap the search tab in the bottom right and search for Microsoft Authenticator.   Tap "Get" on the Microsoft Authenticator tile as shown below.   Now you must sign in to the App Store with your fi...

Microsoft Teams - Meetings

Joining a meeting Join a meeting Video: Join a Teams meeting Join a meeting without a Teams account Join a meeting on a second device Participating in a meeting Using video in Teams Change your video background Share content Video: Show your s...

How to Identify Spam and Phishing Emails

Check the email address. If the email has a suspicious looking domain name, it is possible that it is a spam or phishing email.   Check the email for spelling errors, uneven font sizes, and unusual links. Be aware of lucrative offers and eye-cat...

Setup Outlook with a Department E-mail Account

Click on the start button. Type Control Panel. Click on Control Panel. If needed in the upper right corner change View By: to Small icons. Locate and double click on Mail (32-bit) or Mail (Microsoft Outlook) icon. Click on Show Profiles. ...

Share a File Publicly Using OneDrive

In your OneDrive account, check the file you want to share               Click on Copy Link on the the top menu bar if you need a link to share                     4. Once you get the link click on People with existing access can use the link...

Back-up Outlook Rules (Windows)

Backup Outlook rules (PC): Click the File tab. Click Manage Rules & Alerts. Click Options. Note: All the rules listed here will be backed up, not just the selected rules. Click Export Rules. In the File name box, type the path and file name fo...

What is Multi-factor Authentication?

What is Multi-Factor Authentication? Multi-factor authentication is a security method which requires that the persons verify their identity in two or more ways. The verifications are usually a combination of at least two of these options:   Somethin...

Creating and Sharing a folder in OneDrive

Login to your MavMAIL and click the grid icon, in the upper left hand corner. Locate and click on OneDrive. Click the new button and select New folder. Enter a name for your folder and click on Create. Open your new folder and click the upload butt...

Opening a shared OneDrive document

Opening a Shared OneDrive Document You will receive an e-mail much like the one below when a OneDrive document has been shared with you. Click on the Open button in the body of the e-mail.   You will be brought to a login page shown below.  Type yo...

Change your default address book in Outlook

* Please note - this solution only works for Windows. This functionality in Outlook on a Mac is not available at this time. Change default address book When you’re sending an email, you usually want your most common contacts to come up when you sel...

Alcohol-Wise Student Login Issues

An error may occur during login to the Alcohol-Wise class from Student Health Services. If their primary contact email address is different from their MavMail email, it can cause login issues. If a student is having problems logging into the SHS Alcoho...