Explore Support Articles

Multi-factor Authentication FAQ – International travel with no cell service

Install and configure the Microsoft Authenticator app on your cell phone prior to traveling Android Phones iOS, Apple iPhones   When signing into Office 365, choose sign in another way   Select Use a verification code from my mobile app   Open ...

Multi-factor Authentication FAQ - No phone for verification

Most times, you will not be required to verify your credentials from a device, browser, or Microsoft Office application (Word, Excel, PowerPoint, etc.) that you've already verified. If you log in to a new device or browser, you must verify your credent...

Multi-factor Authentication FAQ - Additional applications

The following applications use Office 365 to authenticate users. This means that multi-factor authentication will prompt for verification when logging into these services as well. Office 365 multi-factor authentication behavior will be the same for the...

Microsoft Office License Activation for Staff and Faculty

Necessary steps for Staff and Faculty computers imaged on June 1st, 2020 or later: Log in to the computer with the StarID and password. Launch any of the Office applications (Word, Excel, Access, PowerPoint or Outlook). A box should come up as pictu...

Warranty help for Apple Dell HP Consumer Priority Service ( CPS ) Customer Warranty Repair Portal Put serial number of the device in the incident report.

Check your warranty coverage with this information. under the category of device that you have. You may also use this information if you have an ongoing repair and would like an update on the status.   Apple https://checkcoverage.apple.com/au/en/ ...