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Multi-factor Authentication FAQ - No phone for verification

Most times, you will not be required to verify your credentials from a device, browser, or Microsoft Office application (Word, Excel, PowerPoint, etc.) that you've already verified. If you log in to a new device or browser, you must verify your credent...

Multi-factor Authentication FAQ - Additional applications

The following applications use Office 365 to authenticate users. This means that multi-factor authentication will prompt for verification when logging into these services as well. Office 365 multi-factor authentication behavior will be the same for the...

Multi-factor Authentication FAQ - Verify credentials

In most cases, no. When you successfully log in to Office 365, the authentication token or key is saved to that device and unlocks your access for an undisclosed period of time. After that token expires, you will be prompted to log in using multi-facto...

Microsoft Office License Activation for Staff and Faculty

Necessary steps for Staff and Faculty computers imaged on June 1st, 2020 or later: Log in to the computer with the StarID and password. Launch any of the Office applications (Word, Excel, Access, PowerPoint or Outlook). A box should come up as pictu...

Office Shared Computer Activation - Computers in Campus Computer Labs

The steps below will need to be taken by everyone the first time using a computer in a campus computer lab with Office 365 Pro Plus Shared Computer Activation or if more than 30 days has passed since the last time Office was used.   Launch any Offic...

Office 365 Multi-factor Authentication Frequently Asked Questions (FAQ)

Multi-factor Authentication FAQ   If I don't have anything valuable in Office 365, why should I worry? Which email clients are compatible with Office 365 multi-factor authentication? If my laptop saves my credentials, then what is the point of mul...

Multi-factor Authentication - Lost smart phone

Sign-in to MavMAIL On the Approve sign in request screen, click Sign in another way   Choose one of the other steps to Verify your identity   Contact your cell phone carrier (Verizon, AT&T, T-Mobile, Sprint ,etc.) to notify them of the lost ph...

I received or bought a new iPhone. How do I setup multi-factor authentication with it?

Multi-Factor Authentication Self Enrollment for Office 365   HOW DO I ENROLL IN MULTI-FACTOR AUTHENTICATION? ****** iPhone ****** On your iPhone, navigate to the App Store.   Tap the search tab in the bottom right.   Tap "Get" on the Micros...

How to find a lost iPhone

If you lose your iPhone there are two ways you can locate it. One is tracking your phone using iCloud and the other is with an Apple device itself, i.e. iPad, Apple Watch. Note: You need to make sure that the Find My option is enabled in all your Appl...

Locating and running VPN on a Mac

Click anywhere on the desktop, then at the top menu bar, click Go --> Applications.   Navigate the Cisco folder then double-click Cisco AnyConnect Secure Mobility Client to open it.   If prompted for a Server, enter vpn.mnsu.edu.   Enter yo...