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Chromebook: MavApps

Navigate to the Google Play store and search Citirix Workspace Install Citirix Workspace Open Citirix Workspace Chose approve or deny on 4 security questions (only on first launch) Click Get Started to begin. Type in https://mavapps.mnsu.e...

Request to add a Teacher's Assistant, Co-Teacher, Grader to a D2L Brightspace course

To request adding a Teacher's Assistant, Grader, Co-Teacher, etc... to your D2L Brightspace course: Navigate to our fast track enrollment form. Sign in with your MavMail/Star ID credentials. Complete and submit the form to fast track the request to ...

Multi-factor Authentication FAQ - Multi-factor vs. two-factor

Although these refer to the same basic security practice, some accounts only allow you to enable a single, additional verification method. Depending on the account, this option may be called two-factor authentication (2FA) or two-step verification. Oth...

Multi-factor Authentication FAQ - Anything valuable in Office 365

Even though it may not be obvious, you probably do have valuable information stored in Minnesota State University, Mankato Office 365 services, including confidential email messages, attachments, and contact information in Outlook, private files in One...

Multi-factor Authentication FAQ - Desktop version of Microsoft Office

Once multi-factor authentication is enabled, you will use a second verification method any time you are asked for your credentials while using any component of Microsoft Office 365. Although you are not asked to sign in and verify frequently when using...

Multi-factor Authentication FAQ - Password security

Although it may be frightening to hear, it has probably happened already. Given the scope of recent breaches of popular services such as Dropbox, Chegg, Experian, Target, Adobe, and more, everyone should assume that their password has been stolen at so...

Multi-factor Authentication FAQ - Saved credentials

Multi-factor authentication is intended to stop people who have your password, not your laptop. If thieves have both your laptop and your StarID password, then they would be able to log in to your laptop and use it to access your Office 365 account if ...

Multi-factor Authentication FAQ - Compatible email clients

Below is a non-exhaustive list of email clients that are known to be compatible with Office 365 multi-factor authentication: Microsoft Outlook for Windows Microsoft Outlook for macOS Microsoft Outlook for Android Microsoft Outlook for iOS Gmail ap...

iOS Mail App: Action Required to Access Your Email

Delete the iOS Mail account Open Settings Click on Passwords and Accounts Click on Exchange or MavMAIL     Click Delete Account (image2.png)     Follow the instructions in this article to setup the account again: https://mankato.mnsu.e...

How check if you are an Administrator on your Windows 10 computer.

Select the Windows Start button, then select the account button, then select the “Change Account Settings” option as shown below.     If your account does not have “Administrator” under your name and you believe to be in error, please contact the I...

VPN Client Installation

You can connect to the Virtual Private Network (VPN) client software using your StarID on both a Windows computer and a Mac. The VPN client is used to allow your computer to do tasks off campus that would usually require you to be on campus. Examples o...

Students print now that the campus is closed

Students can print 3 different ways if they upload their document through MavPRINT Mobile https://mankato.mnsu.edu/it-solutions/help-support/mavprint/ :   1) Call Memorial Library Circulation Desk at 507-389-5931 to schedule a pickup at the Memorial...

Disable Require Meeting Password setting in Zoom

Require Meeting Password is on by default for newly created Zoom meeting rooms.  If you do not want or need that setting, you can disable it several ways.   For new meetings:   Navigate to https://minnstate.zoom.us and sign in with your Star ID and...

Set-up Star ID Sign On to a Qualtrics Survey

Adding an authenticator (Star ID sign in) to a survey flow will allow you to better verify the identity of who has taken your survey, including first name, last name, and email. This is used primarily for training and educational/classroom use of Qua...

EPiServer - Child Page Link Generation from Start Page

Although Child Page links are usually automatically generated (from Section Pages, Program Pages, etc), this isn't the case when the base page type is a Start Page. In order to generate Child Page links from the Start Page, please follow these step...