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MavAPPS Mac OS X

System Requirements Mac OS X 10.7 - and up Broadband Internet, e.g., DSL, cable. Installing MavAPPS on Mac: Navigate to MavAPPS. If you are brought to a login screen, you already have the Citrix Receiver installed.  Skip to step 16, otherwise cont...

VPN Client Installation

You can connect to the Virtual Private Network (VPN) client software using your StarID on both a Windows computer and a Mac. The VPN client is used to allow your computer to do tasks off campus that would usually require you to be on campus. Examples o...

Cisco Jabber Client

The Cisco Jabber Client is a software or soft phone tool.   The tool allows users to receive and place phone calls from a computer without the need for a IP desk phone. The basic functionally of the tool is that when the client is active on a compute...

Locating and running VPN on a Mac

Click anywhere on the desktop, then at the top menu bar, click Go --> Applications.   Navigate the Cisco folder then double-click Cisco AnyConnect Secure Mobility Client to open it.   If prompted for a Server, enter vpn.mnsu.edu.   Enter yo...

Change the From Address in Office 365 Outlook for Windows

Click New Email. . Select the Options tab. Click on From under Show Fields. Click on the From button. Select Other E-mail Address.... Either type in the full email address or click the From... button and search for the email addr...

Open a shared calendar in Outlook on Windows

If you need someone to provide you access to their calendar please provide them the knowledge article . Navigate to your calendar. Right-click on My Calendars. Move your mouse over Add Calendar and then select Open Shared Calendar.... Click...

Chromebook: MavApps

Navigate to the Google Play store and search Citirix Workspace Install Citirix Workspace Open Citirix Workspace Chose approve or deny on 4 security questions (only on first launch) Click Get Started to begin. Type in https://mavapps.mnsu.e...

Bitlocker Recovery Key

If you see a prompt similar to this, please contact our Service Desk:                   Contact the IT Solution Center   The Service Desk will need the first eight characters of the Recovery Key ID   After verifying identity and device a Recove...

How check if you are an Administrator on your Windows 10 computer.

Select the Windows Start button, then select the account button, then select the “Change Account Settings” option as shown below.     If your account does not have “Administrator” under your name and you believe to be in error, please contact the I...

Attach an email in Outlook for Windows

Create a message, or for an existing message, click Reply, Reply All, or Forward. In the message window, on the Message tab, in the Include group, click Attach Item. Click Outlook Item. Browse through your folder list to find the folder that cont...

Windows 10 System Updates

To check for latest system updates in your device follow the following procedures: Click the Gear icon in the Start menu.   Click Update and Security.   Click Check for updates. Once that is done, if there are any necessary updates, your compu...

Lucidchart - Create a Free Account

Navigate to the Lucidchart webpage https://lucid.app/pricing/lucidchart#/pricing. Scroll down to the "Continue with Free”   Create a free account by filling out the form using your StarID and StarID Password. The Free Account will have the basic ...

Mapping a MavDISK department drive on a PC

Connecting to MavDISK Group Folders   NOTE: MavDISK group folder files can be downloaded up uploaded individually (on or off campus) using MavDISK Web Access   Open File Explorer. On the left-hand side of the window, click on This PC.   Click...

Zoom - Remove Disruptive User

This feature is only available on the newest Zoom Update 5.4.3, if you do not have the latest zoom update, follow the steps to Update Zoom   While in an Active Zoom Meeting, Click on Security – Suspend Participant Activities Click Suspend Typ...

Using SPSS through MavApps for Windows and Mac OSX

Before beginning the process below, please see MavApps Mac OSX or MavApps Windows     How to use MavAPPS with Windows:     Navigate to https://mankato.mnsu.edu/it-solutions/help-support/mavapps/ and click on the yellow button that says “Open Mava...