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Copyright and Fair Use

Fair Use is the ability to use copyrighted materials without the permission of the copyright holder.  Fair use is NOT a license to freely copy and distribute copyrighted material.  Minnesota State University, Mankato Library Services has resources ava...

Creating a New Partnership Cohort for Institutional Research, Planning and Assessment

The Registrar's Office at the partner institution creates a cohort in ISRS and submits the name to the MSU ITS team. MSU ITS team creates a group in campus/iam/groups and gets the formatted Global Unique Identifier (GUID) to submit in Step 3. MSU ITS...

Reset Voicemail Pin

To reset a voicemail pin assigned to you that has expired please contact the IT Soulutions Center and submit a request to have your pin reset.

Creating a New Partnership Cohort for Institutional Research, Planning and Assessment

The Registrar's Office at the partner institution creates a cohort in ISRS and submits the name to the MSU ITS team. MSU ITS team creates a group in campus/iam/groups and gets the formatted Global Unique Identifier (GUID) to submit in Step 3. MSU ITS...

MavPRINT Two-Sided Printing

MavPRINT will print on both sides of a sheet of paper by default. This is called two-side (duplex) printing.  If it isn't you can use the directions below to make it printer on both sides. Print on Two Side of the paper (Duplex Printing):   Click on...

Outlook Errors Profile Removal

The following steps will guide you through removing your Outlook profile which should fix any of these errors. Click the Start Button located in the bottom left hand corner of your screen. Select Control Panel.   Choose Mail (32-bit).      Note: I...

Office 365: Changing Document Permissions in Office 365 Delve

In the Office 365 Delve app, locate the document you want to verify permissions for. Click the share icon. Click the Shared with link to see who has permission to access your document. Edit the permissions as you would a OneDrive document.

Customer Request for Surplus Pickup From Their Office

Contact the IT Solutions Center at (507) 389-6654 or servicedesk@mnsu.edu Provide the IT Solutions Center with the asset tag number, location, and contact number of the requester. Keep the computer in a secure place such as your office or department ...

ISRS gives a side by side configuration error

This happens when your computer doesn't have Visual Studio C++ 2005 x86 installed. Navigate to one of the following locations. MavDISK (on campus): Press the windows key and the R together on the keyboard to get the run box. Enter \\mavdisk\softw...

Cannot login to University Laptop

Connect an Ethernet cable to laptop. Login with your StarID and StarID password. If that still does not work, please contact the IT Solutions Center at (507) 389-6654, or stop by the IT Solutions Center in the basement of Wissink Hall.

Depositing money in MavCASH

There are two ways to add money to MavCASH. There are three MavCASH stations on campus that accept a credit card or cash to deposit money into MavCASH accounts. Memorial Library 1st Floor next to the MavPRINT release stations Centennial Student Unio...

Dual Monitor compatibility

Search for video ports on the computer or docking station, and on the two monitors. Match video ports on machine or dock to those on monitor. Adaptors are available if required.  Purchase required cables or adaptors from the Campus Computer Store. ...

Depositing money in MavCASH

There are two ways to add money to MavCASH. There are three MavCASH stations on campus that accept a credit card or cash to deposit money into MavCASH accounts. Memorial Library 1st Floor next to the MavPRINT release stations Centennial Student Unio...

Remote Desktop Request (RDP or ARD)

The network needs to be configured to permit Windows Remote Desktop (RDP) or Apple Remote Desktop (ARD) connections. If you need to be able to remote connect to your work machine(s) ITS will need the following information: Wired Ethernet MAC address o...

Respondus 4.0 Quiz Maker

Respondus 4.0 Quiz Maker is a powerful tool for creating and managing exams that can be printed to paper or published directly to D2L Brightspace. Exams can be created offline using a familiar Windows environment. Note: Respondus 4.0 Quiz Maker is only...