Explore Support Articles

Import a Course Package (.zip) into D2L Brightspace

Click  Course Admin on your course Navbar, then click Import/Export/Copy Components. On the Import/Export/Copy Components page, select Import Components and select From a Course Package. Click Upload and then locate and select the import file. This i...

Department Printing for Graduate Assistant or Student Employee

To get access to a department printer: Create a list of the printers you need access to. Request your supervisor to forward the list with your name and StarID to the IT Solutions Center, with a request to give you access.

Digitizing Media

Instructors are increasingly dependent on a wide range of media to support instruction. If you have a video or audio clip we can help get it digitized and posted online, while assisting in performing a four factors Fair Use analysis to ensure complianc...

Captioning Media

Guidelines and information to submit your captioning request: Contact the IT Solutions Center through one of the following: Self-Help: Explore online articles Phone: (507) 389-6654 Email: itsolutionscenter@mnsu.edu Self-Services: IT Solutions W...

Instructor Access to D2L Course

Only the Instructor of Record can add/request a D2L Brightspace course offering for their university course and be enrolled as a Teacher with instructor permissions (add, edit, grade, delete) within the course. If you are the Instructor of Record in th...

Respondus 4.0 Quiz Maker

Respondus 4.0 Quiz Maker is a powerful tool for creating and managing exams that can be printed to paper or published directly to D2L Brightspace. Exams can be created offline using a familiar Windows environment. Note: Respondus 4.0 Quiz Maker is only...

Qualtrics: Report for a Subgroup of Respondents

After login to Qualtrics, click My Surveys. Click the survey for which you would like to create reports. Click Reporting. Click Generate Report on the pop-up window. Click Add Filter Criteria. From the Select Question drag-down list, select the qu...

Descriptive Video Services (DVS)

We currently have IT Solutions staff available to assist faculty in descriptive video services (DVS) - also known as audio description (AD). Guidelines and information to submit your DVS request: Contact the IT Solutions Center through one of the fol...

Hardware Standards and Recommendations for Students

Minnesota State University, Mankato does not require students to have a personal laptop or desktop computer to be enrolled in programs and courses. However, many students choose to bring them. Should you choose to do so, we would like to provide recomm...

Depositing money in MavCASH

MavCASH has been discontinued as of May 2020. Funds can no longer be added, and account holders have been refunded.

Outlook Errors Profile Removal

The following steps will guide you through removing your Outlook profile which should fix any of these errors. Click the Start Button located in the bottom left hand corner of your screen. Select Control Panel.   Choose Mail (32-bit).      Note: I...

Connect to your personal MavDISK on Macs

This document outlines the steps to setup MavDISK for your Mac. Note: There are several ways to use MavDISK depending on if you are on/off campus or using a university/personally-owned computer. a. For single file download or upload - on or off campu...

Computer Lab and Classroom MavCard Access

Internal - For University classrooms and labs that require key card access, customers can request access to the room(s) listed below. This access will be applied automatically to the individual's University identification card (MavCard). Note: Reque...

Clear Mozilla FireFox Cache

Each time you access a webpage through your web browser, the browser caches (stores) it on your computer.  This allows for the page to load faster, because the browser doesn't have to download the web page files every time you visit the page. Open Moz...

Adjusting D2L Discussions Reply Setting

Navigate to https://mnsu.learn.minnstate.edu/ Log in to D2L with your StarID and password. Enter your course. Click Communication and select Discussions from the drop-down menu. Click Settings. Uncheck Include original post in reply. Click Save.