Explore Support Articles

Import a Course Package (.zip) into D2L Brightspace

Click  Course Admin on your course Navbar, then click Import/Export/Copy Components. On the Import/Export/Copy Components page, select Import Components and select From a Course Package. Click Upload and then locate and select the import file. This i...

Department Printing for Graduate Assistant or Student Employee

To get access to a department printer: Create a list of the printers you need access to. Request your supervisor to forward the list with your name and StarID to the IT Solutions Center, with a request to give you access.

Digitizing Media

Instructors are increasingly dependent on a wide range of media to support instruction. If you have a video or audio clip we can help get it digitized and posted online, while assisting in performing a four factors Fair Use analysis to ensure complianc...

Captioning Media

Guidelines and information to submit your captioning request: Contact the IT Solutions Center through one of the following: Self-Help: Explore online articles Phone: (507) 389-6654 Email: itsolutionscenter@mnsu.edu Self-Services: IT Solutions W...

Instructor Access to D2L Course

Only the Instructor of Record can add/request a D2L Brightspace course offering for their university course and be enrolled as a Teacher with instructor permissions (add, edit, grade, delete) within the course. If you are the Instructor of Record in th...

Respondus 4.0 Quiz Maker

Respondus 4.0 Quiz Maker is a powerful tool for creating and managing exams that can be printed to paper or published directly to D2L Brightspace. Exams can be created offline using a familiar Windows environment. Note: Respondus 4.0 Quiz Maker is only...

Activate StarID With Personal E-mail Address

Navigate to https://starid.minnstate.edu/ .       Note: After StarID activation, your credentials should be ready to use in just a few minutes. However, during times of high load at the Minnesota State System Office, it can take up to two hours or mor...

Depositing money in MavCASH

MavCASH has been discontinued as of May 2020. Funds can no longer be added, and account holders have been refunded.

Descriptive Video Services (DVS)

We currently have IT Solutions staff available to assist faculty in descriptive video services (DVS) - also known as audio description (AD). Guidelines and information to submit your DVS request: Contact the IT Solutions Center through one of the fol...

Connect to your personal MavDISK on Macs

This document outlines the steps to setup MavDISK for your Mac. Note: There are several ways to use MavDISK depending on if you are on/off campus or using a university/personally-owned computer. a. For single file download or upload - on or off campu...

Adjusting D2L Discussions Reply Setting

Navigate to https://mnsu.learn.minnstate.edu/ Log in to D2L with your StarID and password. Enter your course. Click Communication and select Discussions from the drop-down menu. Click Settings. Uncheck Include original post in reply. Click Save.

Computer Lab and Classroom MavCard Access

Internal - For University classrooms and labs that require key card access, customers can request access to the room(s) listed below. This access will be applied automatically to the individual's University identification card (MavCard). Note: Reque...

Clear Mozilla FireFox Cache

Each time you access a webpage through your web browser, the browser caches (stores) it on your computer.  This allows for the page to load faster, because the browser doesn't have to download the web page files every time you visit the page. Open Moz...

Open a shared calendar in Outlook on Windows

If you need someone to provide you access to their calendar please provide them the knowledge article . Navigate to your calendar. Right-click on My Calendars. Move your mouse over Add Calendar and then select Open Shared Calendar.... Click...

MavAPPS Mac OS X

System Requirements Mac OS X 10.7 - and up Broadband Internet, e.g., DSL, cable. Installing MavAPPS on Mac: Navigate to MavAPPS. If you are brought to a login screen, you already have the Citrix Receiver installed.  Skip to step 16, otherwise cont...