Explore Support Articles

Import a Course Package (.zip) into D2L Brightspace

Click  Course Admin on your course Navbar, then click Import/Export/Copy Components. On the Import/Export/Copy Components page, select Import Components and select From a Course Package. Click Upload and then locate and select the import file. This i...

Outlook Errors Profile Removal

The following steps will guide you through removing your Outlook profile which should fix any of these errors. Click the Type here to search area located in the bottom left hand corner of your screen. Type Control Panel and click on the app to open. ...

Connect to a Department or Group MavDisk Folder on a Mac

This document outlines the steps to setup your group folder on MavDISK for your mac.      Note: if you are off campus, you will need to install and use the Cisco AnyConnect VPN client. Select Finder from your dock. Select Connect to Server.... fr...

iOS MavMAIL (Office 365) Setup

FIX MAIL CLIENT ON APPLE IOS DEVICES (IPHONE OR IPAD) NOTE: ILLUSTRATIONS AND INSTRUCTIONS MAY VERY DEPENDING ON THE VERSION OF THE APPLICATION YOU ARE USING. Update the iOS Mail application on an iPhone or iPad with these steps: Select Settings. ...

StarID Works for Some Items, but Not Everything

Attempt to login to d2l.mnsu.edu. If this doesn't work, reset your password using knowledge article: 22039. If the password reset doesn't work, please contact our IT Solutions Center. If this works, go to the next step.   2.  Attempt to login to...

Shared Mailboxes

Before you can access a shared email account (dept., project, etc) you will need to be given access.  Please have a person that currently has access, a supervisor, chair, dean, or VP request you be provided access to the shared mailbox by submitting a ...

Computer Lab and Classroom MavCard Access

For University classrooms and labs that require key card access, customers can request access to the room(s) listed below. This access will be applied automatically to the individual's University identification card (MavCard). Note: Request must be su...

Office 365: Changing Document Permissions in Office 365 Delve

In the Office 365 Delve app, locate the document you want to verify permissions for. Click the share icon. Click the Shared with link to see who has permission to access your document. Edit the permissions as you would a OneDrive document.

Activate StarID With Personal E-mail Address

Navigate to https://starid.minnstate.edu/ .       Note: After StarID activation, your credentials should be ready to use in just a few minutes. However, during times of high load at the Minnesota State System Office, it can take up to two hours or mor...

Map your MavDISK or Department Drive On Mac

This document outlines the steps to setup MavDISK for your Mac. Note: There are several ways to use MavDISK depending on if you are on/off campus or using a university/personally owned computer. a. For single file download or upload - on or off campu...

Adjusting D2L Discussions Reply Setting

Navigate to https://mnsu.learn.minnstate.edu/ Log in to D2L with your StarID and password. Enter your course. Click Communication and select Discussions from the drop-down menu. Click Settings. Uncheck Include original post in reply. Click Save.

Instructor Access to D2L Brightspace Courses

Instructors access their D2L Brightspace courses automatically through official listing as Instructor of Record -or- via manual enrollment request. Learn about these options in our comprehensive guide: Guide to Instructor Access to D2L Brightspace c...

MavAPPS Mac OS X

System Requirements Mac OS X 10.7 - and up Broadband Internet, e.g., DSL, cable.   Installing MavAPPS on Mac: Navigate to MavAPPS. If you are brought to a login screen, you already have the Citrix Receiver installed. Skip to step 16, otherwise co...

Log in to Scholarship Finder as a reviewer or a reference

Navigate to the Scholarship Finder login page and click Sign In (located in the upper right-hand side of the page).  Click on the References and Reviewers tab. Enter the email address to which your reference or reviewer invitation email was sent....

VPN Client Installation

You can connect to the Virtual Private Network (VPN) client software using your StarID on both a Windows computer and a Mac. The VPN client is used to allow your computer to do tasks off campus that would usually require you to be on campus. Examples o...