Explore Support Articles
Import a Course Package (.zip) into D2L Brightspace
Click Course Admin on your course Navbar, then click Import/Export/Copy Components. On the Import/Export/Copy Components page, select Import Components and select From a Course Package. Click Upload and then locate and select the import file. This i...
Outlook Errors Profile Removal
The following steps will guide you through removing your Outlook profile which should fix any of these errors. Click the Type here to search area located in the bottom left hand corner of your screen. Type Control Panel and click on the app to open. ...
StarID Works for Some Items, but Not Everything
Attempt to login to d2l.mnsu.edu. If this doesn't work, reset your password using knowledge article: 22039. If the password reset doesn't work, please contact our IT Solutions Center. If this works, go to the next step. 2. Attempt to login to...
StarID Password Reset
Open a web browser of your choosing, and navigate to https://link.mnsu.edu/starid. Click Reset my Password. If you have and know your Social Security Number (SSN), please choose from the following options: Note: If you do not know your Soc...
Qualtrics: Report for a Subgroup of Respondents
After logging toto Qualtrics, click My Surveys. Click the survey for which you would like to create reports. Click Reporting. Click Generate Report on the pop-up window. Click Add Filter Criteria. From the Select Question drag-down list, select th...
iOS MavMAIL (Office 365) Setup
Apple iOS Mail Client FIX MAIL CLIENT ON APPLE IOS DEVICES (IPHONE OR IPAD) NOTE: ILLUSTRATIONS AND INSTRUCTIONS MAY VERY DEPENDING ON THE VERSION OF THE APPLICATION YOU ARE USING. Update the iOS Mail application on an iPhone or iPad with these ste...
Computer Lab and Classroom MavCard Access
For University classrooms and labs that require key card access, customers can request access to the room(s) listed below. This access will be applied automatically to the individual's University identification card (MavCard). Note: Request must be su...
Descriptive Video Services (DVS)
We currently have IT Solutions staff available to assist faculty in descriptive video services (DVS) - also known as audio description (AD). Guidelines and information to submit your DVS request: Contact the IT Solutions Center through one of the fol...
Polleverywhere
Poll everywhere is an application that helps you create polls, conduct surveys, and generate reports from those polls and surveys. To learn more about the application please check https://www.polleverywhere.com/guides/presenter/getting-started ...
Depositing money in MavCASH
MavCASH has been discontinued as of May 2020. Funds can no longer be added, and account holders have been refunded. Following the discontinuation of MavCASH, once your $20 MavPRINT allocation has been depleted, you can continue to print using MavPR...
Shared Mailboxes
Before you can access a shared email account (dept., project, etc) you will need to be given access. Please have a person that currently has access, a supervisor, chair, dean, or VP request you be provided access to the shared mailbox by submitting a ...
Log in to Scholarship Finder as a student applicant
Students who have been newly admitted, are current students, or attended classes at Minnesota State Mankato within the last two years are able to log in to Scholarship Finder. If a student has applied but has not yet been admitted to Minnesota State M...
Activate StarID With Personal E-mail Address
Navigate to https://starid.minnstate.edu/ . Note: After StarID activation, your credentials should be ready to use in just a few minutes. However, during times of high load at the Minnesota State System Office, it can take up to two hours or mor...
Zoom Web Conferencing Solution
What is Zoom? Zoom is a web-based video conferencing tool with a local, desktop client and a mobile app that allows users to meet online, with or without video for up to 500 attendees. Access Zoom Go to https://minnstate.zoom.us and choose Sign In u...
Getting access to Power BI in the cloud
In a web browser, navigate to mavmail.mnsu.edu. Login using your StarID and password. Students, Alumni and Emeriti: YourStarID@go.minnstate.edu Faculty and Staff: YourStarID@minnstate.edu Your screen will refresh to show your email. ...