Explore Support Articles

Department Printing for Graduate Assistant or Student Employee

To get access to a department printer: Create a list of the printers you need access to. Request your supervisor to forward the list with your name and StarID to the IT Solutions Center, with a request to give you access.

Import a Course Package (.zip) into D2L Brightspace

Click  Course Admin on your course Navbar, then click Import/Export/Copy Components. On the Import/Export/Copy Components page, select Import Components and select From a Course Package. Click Upload and then locate and select the import file. This i...

Digitizing Media

Instructors are increasingly dependent on a wide range of media to support instruction. If you have a video or audio clip we can help get it digitized and posted online, while assisting in performing a four factors Fair Use analysis to ensure complianc...

Captioning Media

Guidelines and information to submit your captioning request: Contact the IT Solutions Center through one of the following: Self-Help: Explore online articles Phone: (507) 389-6654 Email: itsolutionscenter@mnsu.edu Self-Services: IT Solutions W...

Outlook Errors Profile Removal

The following steps will guide you through removing your Outlook profile which should fix any of these errors. Click the Start Button located in the bottom left hand corner of your screen. Select Control Panel.   Choose Mail (32-bit).      Note: I...

Troubleshooting ResLife Connectivity Issues

Double check network settings by using the Setup Guide. After completing the registration steps make sure to completely shut down your computer, unplug your device from the jack in the wall and wait 15 minutes. You can then restart the computer and re...

Depositing money in MavCASH

There are two ways to add money to MavCASH. There are three MavCASH stations on campus that accept a credit card or cash to deposit money into MavCASH accounts. Memorial Library 1st Floor next to the MavPRINT release stations Centennial Student Unio...

Instructor Access to D2L Course

Only the Instructor of Record can add/request a D2L Brightspace course offering for their university course and be enrolled as a Teacher with instructor permissions (add, edit, grade, delete) within the course. If you are the Instructor of Record in th...

Descriptive Video Services (DVS)

We currently have IT Solutions staff available to assist faculty in descriptive video services (DVS) - also known as audio description (AD). Guidelines and information to submit your DVS request: Contact the IT Solutions Center through one of the fol...

Connect to your personal MavDISK on a mac

This document outlines the steps to setup MavDISK for your Mac.      Note: if you are off campus, you will need to install and use the Cisco AnyConnect VPN client found via the following link: VPN Client Installation.      Note: The following instruc...

Setup E-mail Using Outlook 2010, Outlook 2013, and Outlook 2016 (Windows)

The following article provides instructions for logging onto Outlook 2010, Outlook 2013, and Outlook 2016 for Windows using your StarID credentials.      Note: The colors and images may look slightly different for Outlook 2013 and Outlook 2016, but th...

Archiving D2L Course

Exporting Course Components (content, quizzes, etc.) From the course homepage, Click Course Admin. Click Import / Export / Copy Components. Select Export Components and check Include course files in the export package. Learn what components/class ma...

Accessing Skype for Business

The Skype for Business Windows client is installed by default on the University’s standard desktops as part of the Office 365.   Click the Windows start button at the bottom left of your screen. Select All Programs > Microsoft Office 2016 > Skype f...

Computer Lab and Classroom MavCard Access

Internal - For University classrooms and labs that require key card access, customers can request access to the room(s) listed below. This access will be applied automatically to the individual's University identification card (MavCard). Note: Reque...

Adjusting D2L Discussions Reply Setting

Navigate to https://mnsu.learn.minnstate.edu/ Log in to D2L with your StarID and password. Enter your course. Click Communication and select Discussions from the drop-down menu. Click Settings. Uncheck Include original post in reply. Click Save.