Explore Support Articles

Import a Course Package (.zip) into D2L Brightspace

Click  Course Admin on your course Navbar, then click Import/Export/Copy Components. On the Import/Export/Copy Components page, select Import Components and select From a Course Package. Click Upload and then locate and select the import file. This i...

Outlook Errors Profile Removal

The following steps will guide you through removing your Outlook profile which should fix any of these errors. Click the Type here to search area located in the bottom left hand corner of your screen. Type Control Panel and click on the app to open. ...

Qualtrics: Report for a Subgroup of Respondents

After logging toto Qualtrics, click My Surveys. Click the survey for which you would like to create reports. Click Reporting. Click Generate Report on the pop-up window. Click Add Filter Criteria. From the Select Question drag-down list, select th...

Computer Lab and Classroom MavCard Access

For University classrooms and labs that require key card access, customers can request access to the room(s) listed below. This access will be applied automatically to the individual's University identification card (MavCard). Note: Request must be su...

Descriptive Video Services (DVS)

We currently have IT Solutions staff available to assist faculty in descriptive video services (DVS) - also known as audio description (AD). Guidelines and information to submit your DVS request: Contact the IT Solutions Center through one of the fol...

Map your MavDISK or Department Drive On Mac

This document outlines the steps to setup MavDISK for your Mac. Note: There are several ways to use MavDISK depending on if you are on/off campus or using a university/personally-owned computer. a. For single file download or upload - on or off campu...

Polleverywhere

Poll everywhere is an application that helps you create polls, conduct surveys, and generate reports from those polls and surveys.   To learn more about the application please check https://www.polleverywhere.com/guides/presenter/getting-started  ...

MediaSpace - Create Recording

Navigate to https://mediaspace.minnstate.edu. Login using your StarID and Password. Click the Add New button. Click Kaltura Capture. This will download a recorder. Find the window entitled Kaltura Capture on your computer. Click an option on the ...

iOS MavMAIL (Office 365) Setup

Apple iOS Mail Client FIX MAIL CLIENT ON APPLE IOS DEVICES (IPHONE OR IPAD) NOTE: ILLUSTRATIONS AND INSTRUCTIONS MAY VERY DEPENDING ON THE VERSION OF THE APPLICATION YOU ARE USING. Update the iOS Mail application on an iPhone or iPad with these ste...

Depositing money in MavCASH

MavCASH has been discontinued as of May 2020. Funds can no longer be added, and account holders have been refunded.   Following the discontinuation of MavCASH, once your $20 MavPRINT allocation has been depleted, you can continue to print using MavPR...

Open a shared calendar in Outlook on Windows

If you need someone to provide you access to their calendar please provide them the knowledge article . Navigate to your calendar. Right-click on My Calendars. Move your mouse over Add Calendar and then select Open Shared Calendar.... Click...

Adjusting D2L Discussions Reply Setting

Navigate to https://mnsu.learn.minnstate.edu/ Log in to D2L with your StarID and password. Enter your course. Click Communication and select Discussions from the drop-down menu. Click Settings. Uncheck Include original post in reply. Click Save.

MavAPPS Mac OS X

System Requirements Mac OS X 10.7 - and up Broadband Internet, e.g., DSL, cable. Installing MavAPPS on Mac: Navigate to MavAPPS. If you are brought to a login screen, you already have the Citrix Receiver installed.  Skip to step 16, otherwise cont...

Log in to Scholarship Finder as a reviewer or a reference

Navigate to the Scholarship Finder login page and click Sign In (located in the upper right-hand side of the page).  Click on the References and Reviewers tab. Enter the email address to which your reference or reviewer invitation email was sent....

StarID Works for Some Items, but Not Everything

Attempt to login to d2l.mnsu.edu. If this doesn't work, reset your password using knowledge article: 22039. If the password reset doesn't work, please contact our IT Solutions Center. If this works, go to the next step.   2.  Attempt to login to...