Explore Support Articles

Import a Course Package (.zip) into D2L Brightspace

Click  Course Admin on your course Navbar, then click Import/Export/Copy Components. On the Import/Export/Copy Components page, select Import Components and select From a Course Package. Click Upload and then locate and select the import file. This i...

StarID Works for Some Items, but Not Everything

Attempt to login to d2l.mnsu.edu. If this doesn't work, reset your password using knowledge article: 22039. If the password reset doesn't work, please contact our IT Solutions Center. If this works, go to the next step.   2.  Attempt to login to...

Outlook Errors Profile Removal

The following steps will guide you through removing your Outlook profile which should fix any of these errors. Click the Type here to search area located in the bottom left hand corner of your screen. Type Control Panel and click on the app to open. ...

Connect to a Department or Group MavDisk Folder on a Mac

This document outlines the steps to setup your group folder on MavDISK for your mac.      Note: if you are off campus, you will need to install and use the Cisco AnyConnect VPN client. Select Finder from your dock. Select Connect to Server.... fr...

iOS MavMAIL (Office 365) Setup

FIX MAIL CLIENT ON APPLE IOS DEVICES (IPHONE OR IPAD) NOTE: ILLUSTRATIONS AND INSTRUCTIONS MAY VERY DEPENDING ON THE VERSION OF THE APPLICATION YOU ARE USING. Update the iOS Mail application on an iPhone or iPad with these steps: Select Settings. ...

Office 365: Changing Document Permissions in Office 365 Delve

In the Office 365 Delve app, locate the document you want to verify permissions for. Click the share icon. Click the Shared with link to see who has permission to access your document. Edit the permissions as you would a OneDrive document.

Department Printing for Graduate Assistant or Student Employee

To get access to a department printer: Create a list of the printers you need access to. Request your supervisor to forward the list with your name and StarID to the IT Solutions Center, with a request to give you access.

StarID Password Reset

If you do not know your password, or your password is not working:   Visit the website https://starid.minnstate.edu/ Select Reset Password. Select one of the options on the next page (Tech ID, Email Address...) Note: (If you don' t know your STA...

Map your MavDISK or Department Drive On Mac

This document outlines the steps to setup MavDISK for your Mac. Note: There are several ways to use MavDISK depending on if you are on/off campus or using a university/personally owned computer. a. For single file download or upload - on or off campu...

Adjusting D2L Discussions Reply Setting

Navigate to https://mnsu.learn.minnstate.edu/ Log in to D2L with your StarID and password. Enter your course. Click Communication and select Discussions from the drop-down menu. Click Settings. Uncheck Include original post in reply. Click Save.

Multi-factor Authentication - New Android Phone

On your Android smartphone, navigate to the Google Play Store App.   In the search bar, type “Microsoft Authenticator”.     Click “Install" or "Open" Note: You may need to enter your Google password if prompted.     Click to follow the link ...

VPN Client Installation

You can connect to the Virtual Private Network (VPN) client software using your StarID on both a Windows computer and a Mac. The VPN client is used to allow your computer to do tasks off campus that would usually require you to be on campus. Examples o...

MavAPPS Mac OS X

System Requirements Mac OS X 10.7 - and up Broadband Internet, e.g., DSL, cable.   Installing MavAPPS on Mac: Navigate to MavAPPS. If you are brought to a login screen, you already have the Citrix Receiver installed. Skip to step 16, otherwise co...

Log in to Scholarship Finder as a reviewer or a reference

Navigate to the Scholarship Finder login page and click Sign In (located in the upper right-hand side of the page).  Click on the References and Reviewers tab. Enter the email address to which your reference or reviewer invitation email was sent....

Multi-factor Authentication - Self Enrollment for iOS phones

On your iPhone, navigate to the App Store.   Tap the search tab in the bottom right and search for Microsoft Authenticator.   Tap "Get" on the Microsoft Authenticator tile as shown below.   Now you must sign in to the App Store with your fi...