IT Help & Support

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Tech trouble? IT Solutions has you covered. Find your options here, all are free! When you contact the IT Solutions Center, they will ask for your Minnesota State Mankato StarID so they can track the incident and respond to you using your campus contact information.

IT Solutions Center in Wissink Hall Hours

Previous Week Week of 11/22/2020 - 11/28/2020 Following week

Today: Open until 4:30 PM

Sunday
Closed
Monday
7:30 AM - 10:00 PM
Tuesday
7:30 AM - 10:00 PM
* Wednesday
7:30 AM - 4:30 PM
* Thursday
Closed
* Friday
Closed
Saturday
Closed

IT Solutions Center: Wissink Hall 121 

Phone: 507-389-6654  |  Email: ITSolutionsCenter@mnsu.edu

IT Solutions Center in the CSU & Live Help Kiosks Hours

Previous Week Week of 11/22/2020 - 11/28/2020 Following week

Today: Opens at 10:00 AM

Sunday
Closed
Monday
10:00 AM - 4:00 PM
Tuesday
10:00 AM - 4:00 PM
Wednesday
10:00 AM - 4:00 PM
* Thursday
Closed
* Friday
Closed
Saturday
Closed

IT Solutions Center in the CSU: Centennial Student Union 13, lower level

Live Help Kiosks: First floor Wigley Administration & Memorial Library

Phone: 507-389-6654  |  Email: ITSolutionsCenter@mnsu.edu

Submit a Ticket

Whether online, in-person or on the phone, we are here to help! Explore self-help articles, find our phone number, email, locations or submit a help desk ticket.

Explore IT Support Articles

Looking for a solution fast? Explore our self-help articles to find the answer you are looking for.

IT Software and System Status

The System Status page indicates the current status of high-priority technology-related systems, software and services used across Minnesota State University, Mankato.

Online Training (LinkedIn Learning)

LinkedIn Learning is a customizable learning platform with hundreds of video courses on a wide variety of topics. If you want to increase your skills in your work, school, or personal interests, try LinkedIn Learning!

IT Solutions Webinars

View past and upcoming webinars focused on technology and hosted by IT Solutions at Minnesota State University, Mankato. 

IT Resources for Working Remotely

When you can't be in the office, utilize several tools and tips we offer at the University to stay productive and connected. Keep working where ever you are by accessing your desk phone, software, meetings and more.

Student IT Resources

Students, get started or expand your IT tech knowledge on campus.

Services We Offer

View our IT Solutions services or browse our full catalog of services to see and learn more about our offerings.

MavMAIL

MavMAIL is the official communication method for Minnesota State University, Mankato. Login to MavMail or find self-help and set-up articles here. MavMail is part of the Office 365 suite.

MavPRINT

MavPRINT provides students use of over 50 printers at various locations throughout campus.

StarID

The StarID is a username for use at all the institutions within the Minnesota State Colleges and Universities system.

Office 365

Office 365 is a collection of Microsoft applications and cloud-based services allowing users to access a catalog of software using any web browser on virtually any device as long as an Internet connection is available.

Zoom Web Conferencing

Zoom is a full-featured video and collaborative technology that uses cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Find Zoom login, instructions, virtual backgrounds, training resources and help here.

MavAPPS

Get access to University STEM software through MavAPPS, a virtual computer lab.

MavDISK

MavDISK is a secure file storage option for Minnesota State Mankato students, faculty, and staff.

Website Resources

Welcome to the home of Website Resources, your one-stop help center for everything from getting started with the new content management system, EpiServer, to advanced features and marketing assistance.

Remote Assistance

Remote assistance is used during support calls with IT Solutions staff to let them view your computer on their screen and help support you best.

ISRS Access Off Campus

Faculty and staff who have access to the Integrated Statewide Record System (ISRS) on Uniface through Windows 10 can also access this system off campus by first connecting to the University's Virtual Private Network (VPN).

WorkMSU Remote Access to Campus Software and Services

WorkMSU is a new way to virtually access a comprehensive collection of campus software and services remotely. This is a great new option if you traditionally used a VPN at home and also allows you to connect to services without extra steps.

MavLABS

MavLABS allows you to log in to select on-campus computer labs from your own computer, wherever you are.

Multi-Factor Authentication

Multi-factor authentication can help you protect your Microsoft Office 365 account from cybercriminals. Learn about how it works and how to set it up.

Classroom Technology Support

Need technology assistance in a classroom? Check out our self help resources or give Classroom Technology Support a call!

WiFi

Use Eduroam and MyResNet for secure, high speed, and reliable internet access across campus and in residence communities.