IT Help & Support

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Tech trouble? IT Solutions has you covered. Find your options here, all are free! When you contact the IT Solutions Center, they will ask for your Minnesota State Mankato StarID so they can track the incident and respond to you using your campus contact information.

IT Solutions Center Hours

Previous Week Week of 4/5/2020 - 4/11/2020 Following week

Today: Opens at 1:00 PM

Sunday
1:00 PM - 12:00 AM
Monday
7:15 AM - 12:00 AM
Tuesday
7:15 AM - 12:00 AM
Wednesday
7:15 AM - 12:00 AM
Thursday
7:15 AM - 12:00 AM
Friday
7:15 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM

Our in-person support is temporarily unavailable due to COVID-19. Please contact us via phone, email, live chat or by submitting a ticket.

Phone: 507-389-6654  |  Email: ITSolutionsCenter@mnsu.edu

IT Solutions Equipment Drop-Off/Pick-Up Station Hours

Previous Week Week of 4/5/2020 - 4/11/2020 Following week

Today: Closed

Sunday
Closed
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 PM - 5:00 PM
Friday
7:30 AM - 5:00 PM
Saturday
Closed

Located on first floor of Memorial Library in ML 1034.

Submit a Ticket

Whether online, in-person or on the phone, we are here to help! Explore self-help articles, find our phone number, email, locations or submit a help desk ticket.

Explore IT Support Articles

Looking for a solution fast? Explore our self-help articles to find the answer you are looking for.

IT Service and System Status

The System Status page indicates the current status of high-priority technology-related systems and services used across Minnesota State University, Mankato.

Student IT Resources

Students, get started or expand your IT tech knowledge on campus.

Services We Offer

View our IT Solutions services or browse our full catalog of services to see and learn more about our offerings.

MavMAIL

MavMAIL is the official communication method for Minnesota State University, Mankato. Login to MavMail or find self-help and set-up articles here. MavMail is part of the Office 365 suite.

MavPRINT

MavPRINT provides students use of over 50 printers at various locations throughout campus.

StarID

The StarID is a username for use at all the institutions within the Minnesota State Colleges and Universities system.

Office 365

Office 365 is a collection of Microsoft applications and cloud-based services allowing users to access a catalog of software using any web browser on virtually any device as long as an Internet connection is available.

MavAPPS

Get access to University STEM software through MavAPPS, a virtual computer lab.

MavDISK

MavDISK is a secure file storage option for Minnesota State Mankato students, faculty, and staff.

Website Resources

Welcome to the home of Website Services, your one-stop help center for everything from getting started with the new content management system, EpiServer, to advanced features and marketing assistance.

Remote Assistance

Remote assistance is used during support calls with IT Solutions staff to let them view your computer on their screen and help support you best.

ISRS Access Off Campus

Faculty and staff who have access to the Integrated Statewide Record System (ISRS) on Uniface through Windows 10 can also access this system off campus by first connecting to the University's Virtual Private Network (VPN).

WorkMSU Remote Access to Campus Software and Services

WorkMSU is a new way to virtually access a comprehensive collection of campus software and services remotely. This is a great new option if you traditionally used a VPN at home and also allows you to connect to services without extra steps.

MavLABS

MavLABS allows you to log in to select on-campus computer labs from your own computer, wherever you are.