Help & Support

Home |IT Solutions

Tech trouble? IT Solutions has you covered. Find your options here, all are free! When you contact the IT Solutions Center, they will ask for your Minnesota State Mankato StarID so they can track the incident and respond to you using your campus contact information.

IT Solution Center

Location: Wissink Hall 121 (basement)

 

Summer Business Hours

Monday–Friday 7:30 a.m. - 6:00 p.m.

ITS Kiosk Hours

Located on the 1st floor of Wigley between the Cashier's window and the Campus Hub in the Centennial Student Union.

Please visit the IT Solutions Center in the ACC (Wissink Hall) for in-person technology support during the summer. 

Hours during the academic year: 
Monday - Friday 10:00 a.m. - 2:00 p.m.

IT Solutions

Getting Started: Student Tech Guide

Get started with technology at Minnesota State Mankato. In IT Solutions, we are here for you every step of the way. View our Get Started guide and get set-up quick with all technology we offer at the University.

Submit a Ticket

Whether online, in-person or on the phone, we are here to help! Explore self-help articles, find our phone number, email, locations or submit a help desk ticket.

Explore IT Support Articles

Looking for a solution fast? Explore our self-help articles to find the answer you are looking for.

Website Services

Welcome to the home of Website Services, your one-stop help center for everything from getting started with the new content management system, EpiServer, to advanced features and marketing assistance.

MavMAIL

MavMAIL is the official communication method for Minnesota State University, Mankato. Login to MavMail or find self-help and set-up articles here. MavMail is part of the Office 365 suite.

MavPRINT

MavPRINT provides students use of over 50 printers at various locations throughout campus.

Starid

The StarID is a username for use at all the institutions within the Minnesota State Colleges and Universities system.

Office 365

Office 365 is a collection of Microsoft applications and cloud-based services allowing users to access a catalog of software using any web browser on virtually any device as long as an Internet connection is available.

Remote Assistance

Remote assistance is used during support calls with IT Solutions staff to let them view your computer on their screen and help support you best.